Hi I'm new here I'm having a bit of confusion with Collectica ,
I have a fine for no tv license , rang court and said that they would send a payment card which never came woman on phone did say that a final steps or whatever it is called would be sent but not to worry as payment card will arrive ten days , as said no card arrived.
I received a text message from Collectica before xmas saying to ring them and pay in full or arrange payment plan I tried to ring them several times and kept getting please wait while we find your file.
I tried again afterxmas and got same , on 23rd January a man came to my door handing me an envelope and demanding i ring named bailiff on opening letter it was a removal visit letter, the named bailiff said I had till 30th January to pay I explained I am on a claim for jsa my partner claims as I have a ten month old baby he said he didn't care and wanted full payment.
I went to CAB they rang n he still said full payment I received a text message on 29th from said bailiff saying I had till 9am to pay or he would be outnffrom 1pm on the 30th , on the Friday morning he sent another text saying 1 hour to pay if no payment to myself I office enforcement will be out at midday , he never arrived.
I'm confused as from what I have read on other forums I have not received a letter of notice of enforcement this hand delivered letter is first letter I've had , I'm panicking a bit as I am away for two days from Monday but my partner will be home