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seanmac

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About seanmac

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  1. I have now discovered that when you take up the Stemologica offer, as well as getting the beautemer product added and charged for it, a nd then registered as a customer on both Stemologica and Beautegold sites you will also be rregistered on the Stemacell site as well, a nd probably for all the other sites run by this company. You are in fact dealing with the one company namely Henesei Ltd.
  2. seanmac

    Stemologica

    Yes! Have logged into both sites and unticked the AutoRefill monthly payments. What is the legal position re signing up for one offer and being signed up for another? I didn't authorise the payment for it, neither did I register the online account with its AutoRefill order.
  3. seanmac

    Stemologica

    I would like to know if my experience is similar to that of everybody else who signed up for the Stemologica and similar company Trial Offers? My wife signed up for 1 Trial offer from Stemologica.. She received two emails, 1 from Stemologica and 1 from Beautemer confirming Kit has shipped. Each order had a different Order No. Stemalogica Order ID: NL4-9ML5D , Beautemer Order ID: NL4-NMLST. Both orders arrived in 1 Package. 3 Items from Stemalogica and 1 item from Beautemer. My debit Card was debited £9.95 for C P TO stemalogica.com,9 and £3.95 by C P TO beautegold.com,3. 2 amounts even though 1 offer was taken up. 2 Accounts were registered for her on 1 on Stemalogica an 1 on Beautemer websites with an autogenerated password and an AutoRefill ticked @ £49.95 on both sites. She did not physically register either account on any of the sites. Then 2 payments of £97.50 were taken from my Bank account at the end of the trial period.
  4. What is puzzling me is that everybody complaining about this Company, my wife included, signed up for 1 Trial offer. She received two emails, 1 from Stemologica and 1 from Beautemer confirming Kit has shipped. Each order had a different Order No. Stemalogica Order ID: NL4-9ML5D , Beautemer Order ID: NL4-NMLST. Both orders arrived in 1 Package. 3Items from Stemalogica and 1 item from Beautemer. My debit Card was debited £9.95 for C P TO stemalogica.com,9 and £3.95 by C P TO beautegold.com,3. 2 Accounts were registered for on each of their websites with an autogenerated password and an AutoRefill ticked @ £49.95 in each. Is that a similar experience for everybody else?
  5. Same problem with me. Tried phoning. Waste of time. Emailed them pointing out that only one sample was signed up for. So how come 2 payments of £97.95 were debited. Am still hounding them. By the way they also set up two online customer accounts on the Customer's behalf. With an AutoRefill option ticked on your behalf @ £49.95 monthly with other options one of which is Do not send me AutoRefill. If you have not logged into your mothers acount (details are in the emails confirming order dispatch) I would advise you to do so immediately and tick the do not send option. I hope you have done this. If the emails are not available contact the bank by phone and writing and tell them not pay any more charges to both stemologica and beautemer. Please post how you get and I will do the same.
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