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wilsondog

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Everything posted by wilsondog

  1. hi i received no statements or copies of agreements to any banking business other than transactions however ms vicki stante head of ppi complaints claimed to another ppi claimer in nov 2014 that she can automatically pull off cc statements back to 1997.
  2. i am not guessing that i had ppi box of statements showing ppi was mistakenly thrown out when house was being rewired. martin lewis says if no statements ask who insurance company was and ask them for the policy number,axa say cc number is policy number and ppi is in house with hsbc who wont do anything about it. ihave contacted hsbc/history as presumed old application forms for access with t&cs would be in their archives,they just sent a email to ppi claims and around in circles we go.
  3. hi, i have no statements left to prove ppi was on it but it was on from day one and a payment every monthly statement included ppi. the paperwork i have is debt collection payments and letters connected to the credit card from midland bank/hsbc i have a document of hsbc that shows customer/agreement/card numbers and the date opened and the date of final payment plus payment s made to debt collection companies to the bank. it is common knowledge that ppi was added on to card when signed for ,however as i said hsbc will not admit or deny this and fos did not pursue this arguement and just make official complaint about treatment from them to myself, which i did but just received a generic letter and heard nothing since.
  4. hsbc say they cannot find agreement so must of been destroyed so the only way to go was for them to admit ppi automatically added on at sale of credit card although was never told or asked if ppi was wanted.have formally asked hsbc to admit this but they will not answer to me nor to fos.
  5. no copies of anything from any dept of hsbc. they lied for a year stating they had thoroughly searched with the card number and never had one. only because i would not give up and contacted every which way and hundreds of phone calls and lots of letters vicky stante eventually confirmed the credit card number has appeared out of nowhere, this number was supplied on first letter to them. one telephone call to hsbc card services recognised the number and confirmed ppi , two days later ms stante claimed this was a mistake and has put 50 pounds into my account as a opoligy. outstanding services no longer around , intrum tried to find old paperwork but were unable to come across any. one dept claims they dont do michrfiche another dept claims there is nothing to be found they can not send copies of agreement as destroyed. my view is the ppi was attached without our knowledge onto credit card and i want them to admit it however they refused to tell me for 3 months who the insurance company was in 1986 surely there must be some governing body that can make them admit this.
  6. data office of hsbc and debt collection metropolitan who sold the debt to intrum justitia who sold it tooutstanding services
  7. hi been trying to claim back ppi on a credit card with midland bank/hsbc now since 2013 . i have no statements left but can produce some paperwork for 12 months they denied i had a cc but re searched by hundreds of phone calls and eventually they agreed i did have one but no ppi was on it . the cc was from 1986-2003 and did have ppi and went to metropolitan collections in the 90s the debt was fully paid up. hsbc said prove it or go away, i tried the insurance root for the policy number with axa who tell me the credit card number is the policy number and insurance is inhouse with hsbc. hsbc said not with them . so did a sar which was waste of time 7yrs of transactions of banking. eventually enquired with dataoffice and dc sent out by mistake copy of card details, start and end dates customer/card account numbers. i have asked for the past two years for them to confirm that ppi was on card from day one but they will not answer this question, i went down fos route which was fast tracked due to health but they wont or cant get hsbc to answer it either. i am at a total loss as what to do now should i just give up as the stress of this has not helped my illness. this is the short version of this sorry tale the first time i have ever e mailed anywhere so opologies if a bit rubbish.
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