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About paulbds

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  1. Hi, they claimed it was changed from a vehicle based membership to a personal membership. The card issued confirms it was a vehicle based mebership
  2. I took out a vehicle based membership for my son last year for his birthday AA changed this membership to a personal one and when son wanted to claim he was forced to take out new membership AA refuses to acknowledge they are at fault I am taking them to Financial Ombudsman - and have requested copy of transcript of phone call i have all original docs to prove vehicle based membership Be very careful with them...poor customer service, they only want your hard earned cash. I will peruse through small claims court Very poor service and complaints handling - -dreadful
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