Hi there,
I have read some useful posts here, therefore, i followed the instruction and sent Vodafone an email already regarding my problem.
basically, something happened 5 years ago with Vodafone, (after yesterday lots of conversation with vodafone customer services, online chat, according to the customer services, there was early termination fee imposed on my account, but i have been moving around of course, didn't receive any letters from Vodafone to say the outstanding balance and so on, so it has been overlooked.)
Now, i am applying mortgage to buy my first home, i checke