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About cyclops1963

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  1. Hi Thanks for reply looks like my letter has been received as the door step brigade have stopped calling just need to see now if info arrives otherwise will be a SAR next week
  2. Hi looking for email address for Temple Finance so can forward email regarding arrears caused by there store failing to inform me that they had cancelled my Debit Card continuous authority due to their system being changed They took payments from money that had accrued from a slight overpayment and then allowed the account to go 2 weeks into arrears before making any contact They require a new arrangement to be set up and need to have the card swiped to set it up, however, due to work commitments have been unable to get in store and have asked them to send me details for online banking so i can control payments but instead have sent the door step brigade demanding goods back whilst i have been at work have now sent in letter of complaint to the store but cannot find email address for their parent company and customer services I want control of the payments as about to hit them with SAR request and then refund of insurances as despite giving copy of my insurance when agreement was taken out was told theirs was compulsory but after reading this group and others realise it is not !! Also aware from this of the 1/3 rule and repossession of goods and as the agreement has been in pace since Nov 2012 and has just 12 months to run will be standing my ground
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