Jump to content

Oobujoobu

Registered Users

Change your profile picture
  • Content Count

    29
  • Joined

  • Last visited

Community Reputation

1 Neutral

About Oobujoobu

  • Rank
    Basic Account Holder
  1. I'm now had my first letter from Zenith Collections, very generously offering me a reduced payment of £80. I see that Zenith are the same company as Debt Recovery Plus. I assume I'm OK to continue to not contact them in any way....
  2. As predicted by you good people above, following a couple more letters, I've now been given the generous opportunity, for a limited time only, to settle at a reduced rate! I enjoyed one of the sentences in the letter - "When taking any court action, our client must demonstrate that they have done as much as possible to settle this matter.". Yes, they've done lots apart from just ask the restaurant "did they have an agreement with you to park here?". That would have nipped it in the bud at considerably less expense to them!
  3. I've today received a letter from "Debt Recovery Plus" in relation to this issue, giving me until 5th March to pay up. Is it now time to do anything on this? I've not been back in York since the incident so have not been able to go and see the restaurant.
  4. Thanks, I shall sit back for a while, and if I find myself in York in the near future, will pay the restaurant a visit!
  5. Here's the chain of events, any advice appreciated! Thursday 23rd November 2017 - "An authorised driver" parked my wife's car in a restaurant car park in York, went in to the restaurant to ask if a payment could be made to park until Sunday 26th (Minster Baywatch didn't offer anything above a "3 hours + until 6am" option). £15 paid and a hand written receipt was issued, showing the registration number of the car, and confirming authorisation to park from 23rd to 26th. No other writing on the receipt that stated the receipt needed to be kept on display in the car. Friday 24th November - Parking Charge Notice issued by Minster Baywatch, reason stated that no valid parking ticket was being displayed. Sunday 26th November - Car removed from car park within the agreed time. Saturday 30th December - NTK received. We have made no contact so far with Minster Baywatch. The NTK shows photographs of the car confirming no ticket being displayed on the dashboard. My main question is, because the driver went directly to the restaurant and made an agreement with them, with nothing confirming that their receipt needed to be kept on display, does this in any way override any presumed contract with the parking operator? Any advice appreciated. I have redacted scans of the NTK and receipt from the restaurant, so far keep getting an error when I try to upload them , will continue to try and get them uploaded. Thanks! Scans attached.... Doc1.pdf
  6. Am I only able to get a POPLA code if I'd had an appeal rejected? I haven't appealed to Euro yet as I went down the Morrisons route first. If that hadn't been succesful I was going to put an appeal in before the time limit for doing that expired.
  7. Update: My letter to Morrisons (and possibly subsequent twitter rants in their direction) appears to have worked! I have just received an email from Morrisons Customer Services stating that as a gesture of goodwill they have arranged with the parking company for the charge to be cancelled. I have replied asking if I will receive confirmation of this cancellation from Euro Car Parks, awaiting reply. Do I need to make sure that I do get something in writing from Euro, or should I now just sit back and do nothing? Thanks for the help so far....
  8. I've sent a version with about half of that on. I've saved the more "arsy" stuff for if I need a second letter .Let's see what happens....
  9. So you think I should just go with something basic along the lines of "I got a charge while I was shopping at your store, please cancel it or we shall take our business elsewhere" and pretty much leave it at that?
  10. Thanks. Here is the text of the letter I intend to send to Morrisons today. Does anyone have any advice please on parts I should change/add/delete? Hello, On the 25th October I received a Parking Charge Notice from Euro Car Parks, relating to the 15th October 2016, when my car was parked at your York Foss Islands Retail Park store for a little over the 3 hour parking limit. We have bank statements showing that we did shop at this store that day. Euro Car Parks have sent this speculative invoice to me as the owner of the car, I do not recall who the driver of the vehicle was on that particular occasion, and there are multiple named drivers on my car. As a family (myself, my wife, and our daughter who is at University in York), we shop often at Morrisons. My wife and daughter have recently obtained a shared "Morrisons More" loyalty card and have been keen to try to add points to it by regularly shopping with you in both York and Leeds. In the interests of customer service, I wish to request that you arrange for this Parking Charge Notice to be cancelled and issue confirmation to me that this has been done. I am aware that as the landowners you have the authority to do this. I am also a little confused about the relationship between yourselves and Euro Car Parks, as I have heard from informed sources that your business relationship with Euro Car Parks had ended, so I'd like to know under whose authority they are able to issue these speculative invoices. I realise that Euro Car Parks claim that "a contract has been agreed and entered in to" by the action of a car being parked in your car park, however in the interests of safety neither I or my family are in the habit of agreeing to or entering in to contracts based on large swathes of text that are intended to be read whilst driving. Do you expect drivers to concentrate on the road and the many pedestrians in your car park when entering, or on reading large quantities of text instead? I would like to remain a customer of yours, however it is no inconvenience whatsoever for my family to visit alternative supermarkets where we have never had issues with parking. Between us in Leeds and York we have plenty of options of where to shop. If you are compliant with my request, I assure this would be a one off request, as I will make sure all named drivers on my car are aware that my car is not to be left on these premises for longer than the allotted time limit. Please find the following scans attached: • The front page of the Parking Charge Notice • My wife's "Morrisons More" loyalty card, linked to my daughters account with you. • Bank statement showing the shopping transaction with you on 15th October (transaction went through on 17th October) • Another recent statement showing a much larger transaction with yourselves at the same store. If we remain as customers of yours these are likely to be fairly regular large shops throughout my daughters 3 year stay in York. • Photo 1 of the signage outside your car park. There are 3 signs here, not able to be read by a driver on entrance if they are to also drive safely. I look forward to hearing from you soon.
  11. Thanks. If Morrisons have ended their relationship with ECP, does that mean they no longer have any authority to get ECP to cancel charges (invoices) though?
  12. Great, thank you! I have a draft letter to Morrisons typed up at home. I may post it here tonight to see if it's worded properly or if anyone would recommend alterations if that's OK...
×
×
  • Create New...