Low and behold.. another CRS issue!!
I have spent a lot of time on these threads, trying to sort out my dreaded CRS issue dating back to Feb 2013!
After using some of the replies in past threads, which i thank Slick very much for, i feel like i am at a dead end now.
Background story goes..
Joined New Fitness Exchange in London in Feb 2013. This was a 12 month contract valued at £29.95 per month.
I changed location (back to sunny Yorkshire) at the end of Oct 2013.
I went to the gym to advise them of this before i left and was verbally told that was fine. I asked if i required proof and i was told no. I proceeded to cancel my DD.
Months flew by, and it wasn't until August 2014 i got my first letter from them. This stated i owed a whopping £242.50 - inclusive of their ridiculous fees.
I wrote to them and asked them to send me a copy of my agreement, because after thinking about it i never actually got one to take home, not only that, i was rushed through it when i joined so didnt really read it. (my bad really)
They sent me a copy and it clearly stated the relocation clause. So i responded with my story of going in and letting them know verbally of my relocation. From reading my agreement, i realised i should have paid a final months membership - which i did not.
So, thanks to previous posts on here, i sent out a letter offering my final month's fee as a settlement figure and asked for a response within 14 days.
Attached is the whole email trail and their response.
Any help would be very much appreciated