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About UniStudent21

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  1. UPDATE : This week I received a text from CRS asking for contact with them regarding my account. I have also got an email that said this: Following our recent e-mail, we note that you still have an outstanding balance £166.49. We want to help you resolve this as soon as possible. We can set up a payment plan or look at a settlement figure to resolve this. Please call us today on 01444 449165 between 08:30am and 6:00pm. Your reference number is 8244396. If you would prefer us to call you, please confirm a suitable number to reach you on. We regret that if we do
  2. Hi everyone I received a new email today from Zinc following the one I sent under your suggestions. Here is the reply: Good Evening, Thank you for your email dated 11th March 2015, the contents of which have been noted. Your account has now been closed with the Zinc Group and your comments updated. We have now referred your account back to our clients Credit Resolution Services with the recommendation to write off. Should you require any further details, please contact them directly. Kind regards Marianne Would I be right in thinking that this
  3. Hi everyone, I recieved a reply from Zinc today with an email as follows: Dear Mr xxxx, Thank you for your email of the 10th March 2014, which contents have been noted. Please accept this as an acknowledgement of your dispute. Your account was passed to the Zinc Group for collection by our client, Credit Resolution Services, on the 6th February 2015 , with an outstanding balance of £166.49. In order to investigate your dispute further, we need to ascertain how you cancelled your membership and require evidence of the cancellation and any other c
  4. Hi all, Just an update on the situation. I have finally recieved an email from Zinc stating that I can contact them to resolve the situation etc. So I replied exactly as you suggested and I am going to wait to see if there is a response. Cheers !
  5. Hi everyone, It has been a while. Today I received a text from Zinc telling me that they have been trying to get into contact with me. I have been back at uni for just over a month now. I asked my family to forward on all my post and unfortunately it has been lost in the Royal Mail postal service. :/ I am not really aware of what Zinc have sent in the form of a letter I was just wondering whether I should be taking the same ignore stance that I had been before. Thanks for any help!
  6. Cheers guys, Just gonna ignore all the stuff and wait it out then! One last thing is that I got a call from a phone number: 01614752875, after looking it up I turns out that it is a company called Moorcroft? They are another debt collection agency I believe. Are they in any shape or form connected to Harlands or CRS? As far as I am aware I am fine on all my other payments. My rent is overdue but I have spoken to my landlord about it :/ I really cannot think of anyone else that would be looking to take money off me?
  7. Thanks Dx, I did read it, I just wanted to keep you all in the loop of things Does anyone know of any cases where CRS have simply stopped trying to collect the debt?
  8. Hi guys, Hope you all had a good new years and christmas! I just recieved a letter today from CRS, the jist of it is that I am now being passed onto ZInc Group LTD. They want me to contact them (CRS) by a set date the 15th of January. Any advice on what to do? I am still being sent letters to my home not university adress and have also now blocked CRS on my phone but still get voicemails from time to time telling me to call them. Should I send off an email to CRS to stop them from doing this and copy my previous emails to harlands and the Gym or am I best l
  9. Merry Christmas all and thank you for the help. I just wanted to double check, if what I have assumed is right. So because they haven't replied to me about my offer to pay the original missed payment and because they will only seek further payment. I am not going to have to pay the original money? I know it's not a lot originally but I am back at my home town now. A part of me wants to go to the gym and speak to the manager and just say here's what I missed Happy New Year! I of course won't do this but I can't see them backing down and letting me pay the proper am
  10. Thanks for all the help guys Just wondering do I have to ever pay the original missed payment that they are still owed? I would like to pay this just to get this out of the way.
  11. Hi all, So I came back from University yesterday for Xmas and I find a letter at my old address, the one I had asked to not be sent to, from CRS. This time they seem to be very annoyed with me. "Following our initial letter, we are dissappointed that your account with Rush Fitness is still in arrears and our fees has not been paid. We would still like to reach an amicable resolution to this, however, if you fail to respond to this letter, we would have no option but to commence further action to recover the monies owed. The options available to us are: LEGAL ACTIO
  12. Hi again Another update, I just recieved another missed call from CRS. They call for all of about 10 seconds and then give up before I can even answer. I know I am to stay off the phone with them but I really wish that somebody from Harlands or the Gym would get back to me. As I've said I am univserity currently sitting my exams and don't want this kind of hassle during an already stressful time period for me. Best Wishes
  13. Hi Slick, The email was sent to both Harlands and to the Gym. I have recieved a text today from CRS demanding that I call themTODAY urgently. I take it I should simply ignore the text? It was a 24.99 monthly subscription but there is a 24.99 leaving fee. hence the the offer for a second month. This was the amount that failed to go through from my bank account. Best Wishes
  14. I did I sent it to their customer service desk via email. The email I sent said: Dear Sir/ Madam, I am writing regarding my account with the Uxbridge gym. I signed up in August under the monthly account service. I attended the gym several times in August, unfortunately however I went to the doctor with shoulder pain to be told I had "Shoulder tendonitis" and was told to not go to the gym as this would only aggravate my injury. I did not return the gym since. During this period I was under the assumption that I had cancelled my direct debit, I later found this to not be
  15. Just thought I'd inform you that I have recieved an email from the gym! I had a very brief exchange of emails with the gym yesterday and they stopped emailing me after an hour or so. I have yet to recieve anything from Harlands and they gym have also not replied to me since yesterday. "you currently have £166.49 outstanding. However, i have spoke with the debt collectors CRS and they have agreed to an early settlement of £91.49 if paid by this week. To make payment or discuss further with CRS please call them on 0871 876 0501." to which I replied "these fees hav
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