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Shazco216

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Everything posted by Shazco216

  1. Oh - I totally agree, they should have paid all of the repair . they ( drive happy ) like to seperate themselves from carcraft and vice versa , I have been sold a car that has not satisfied my consumer rights by not lasting a reasonable length of time . I am going to see my MP about carcraft reimbursing the £635 that I have paid . They have a responsibility too ! My MP said that he is going to do something about this!
  2. I've just had a call it's not the driveshaft it's the gearbox still making noise ! Didn't record because I was expecting them to tell me to pick it up , however I am writing everything down! Waiting for Linzi or customer services to get back to me . I want compensation or a refund I've been off the road for 3 and a half weeks now.
  3. I've just had a call it's not the driveshaft it's the gearbox still making noise ! Didn't record because I was expecting them to tell me to pick it up , however I am writing everything down! Waiting for Linzi or customer services to get back to me . I want compensation or a refund I've been off the road for 3 and a half weeks now.
  4. So are they now saying it is the driveshaft and not the gearbox ?? Conniff - they sent me a letter saying that the warranty would pay half as a " goodwill gesture " I paid them &£635 last Monday - said if have my car back thurs or Friday latest! Rang them today and when they said the driveshaft may have gone as there's still a noise, when they put it back together . Feel like this is one bad dream ! Looks like I'm going to be walking to the food bank with my two babies this Christmas - thanks carcraft !
  5. Can Linzi carcraft please phone Sharon regarding my vauxhall meriva - still not got it back and not saying driveshaft could have gone!!!!
  6. Thanks King12345 I have contacted vauxhall and they did tell me that their gearboxes are not expected to be showing ANY signs of wear and tear at 60,000 miles . They told me to contact the Office of fair trading - I have and they've took all the info and want me to contact them as soon as I hear back from the review team. I was not intending of putting this on here until then but after my visit to the showroom yesterday and speaking to the manager he was not at all bothered about this being made public!
  7. I paid £1000 for a three year warranty, they say that the person they had inspect it sent them a report stating wear and tear. Some thing to do with 3 rd and 4 th teeth and bearings moving around . Today at carcraft when I asked for a breakdown of the £480 they have said is to be paid to collect it ( with the engine unsecured, gearbox in bits and suspension disconnected) my MP has asked for this information . They eventually told me it included the inspection that THEY organised and THEY requested and arranged ( I don't even know who did this) so they are expecting m
  8. Really appreciate the amount of help . I am really badly stressed about this and I have post natal depression. I just want them to be fair - they took my money and they took another £1000 and now when I go into there they are not interested seemingly once they have your money they don't do any after sales it all just impersonal over the phone and by letter- thus making it easier for them to fob you off. Meanwhile this is making me ill.
  9. Thanks so much - can't thank you enough . Carcraft have not shown any empathy or interest , just told me to write in !! I am a single parent of twin babies and currently only working part time due to nursery fees so yes - cash is short ! Thanks again for ALL the advice you have given me and all your time
  10. Hi My car is a 2011 vauxhall meriva it ha 52000 miles when I bought it 15 months ago , It has been in carcraft for 15 days,I had it 14 months before it failed and did 11000 miles on the clock making it now 63,000 miles. Not sure about service history! Will check! I was talked into this after leaving the showroom with the babies and breaking down in another car within minutes in the a580 ( very busy road) Thanks for your replies they are appreciated
  11. I bought a car from CARCRAFT 14 months ago- I have purchased a @DRIVE HAPPY " warranty and paid £1000 for this! Gear box is knackered in my 3 year old car - that I've owned 14 months! And guess what ... They are not paying out... And guess why .... Wear and tear! I was sold this warranty by being took into a back room by a woman - she told me that she had recently had lots of problems with her car and the warranty covered everything!!! She insisted this warranty was amazing best money could buy for " peace of mind!" I am now told that it doesn't cover the
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