Thanks for that. No I have been with them for many years and have had same address for over 7 years. Like I said I have money going in and a couple of monthly payments coming out. It is not like I missed a direct debit and then did not pay it
I have never linked my account to something and not paid it or defaulted on it.
I'm inclined to think it is an error on their part, as I can't think of what it may relate to.
I shall go into branch and see if I can find out what it is, I just hope it is a typical "clerical error"
The only hassle I have ever had was a while back, I went in to the branch and paid cash in, this showed on my account immediately, as is normal, I then paid my mortgage and transferred cash to my wife later that day.
I then received an unauthorised overdraft notice, when I looked at account the cash I paid in had jumped from the Friday to the Monday, I wrote to them to reverse charges and no charges were ever taken, although I never received confirmation.
Surely, if they are charging a court order fee, rightly or wrongly, I should have been notified ??