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soulsister14

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Everything posted by soulsister14

  1. I am currently running windows 8.1 on my laptop, however a pop up window keeps appearing saying that my pc is scheduled to upgrade to windows 10 on Saturday 12th March. Despite the fact that I clicked cancel to cancel the upgrade, another window opened advising me to "upgrade now" or "upgrade later", and does not appear to have cancelled the upgrade. What do I do ??
  2. Continuous "scrolling" is a problem I am experiencing a lot just lately. I am not able to do anything as the browser just keeps on "scrolling" all the time. I thought it was a Facebook problem at first, but it also does it on another site. I have windows 8.1 Thanks for any advice
  3. I have a couple of questions re: periscope app firstly, does it work in much the same way as Skype, i:e talking face to face in real time, in other words, if a group of people are doing a live broadcast, do they actually see the people they are communicating with ? Secondly, is it just another app for the phone, or can you download it to your laptop ? Many thanks
  4. I have spoken with a representative who said I need to uninstall and re-install software to resolve issue, however he said in order to do this I need to revert back to the default browser when I bought it, that seems a lot of messing about, last time I did that I ran into problems
  5. When I launch Mcafee security suite, I receive a message saying pc is at risk and the spyware/anti-virus is turned off, however the firewall and the web protection are still on. In order to "fix" the problem, I am taken to a page to renew my subscription even though my subscription doesn't run out until 27/10/15. Any advice woud be much appreciated
  6. My E.S.A payment was reduced from £214.70 per fornight to £200.18. When I asked for an explanation the D.W.P said the deduction was to repay a Crisis Loan I had in 2009 for £60.00 So far, they have recovered £29.04. Are they allowed to do that after all this time? Any advice appreciated Thanks in advance
  7. Can anyone recommend a free program I can download to remove subjects from a photograph ??? I have windows version 8.1 Thanks
  8. When I logged on to The Cloud, the welcome page that appeared displayed another users name ... e.g "Welcome Back Guiseppe, you are now online"... What I'd like to know is, will this compromise the safety and stability of my pc, and, more to the point, do I need set up another account with The Cloud, as has been suggested ? The make and model of my pc is Toshiba Satellite L70-B-119, Windows Version 8.1 Any help would be greatly apreciated. Thanks in Advance
  9. QUOTE: You were given advice (including by me) on obtaining the number and preventing the SIM becoming inactive. It isn't (however) common sense to want (without other good reason) to keep a SIM whose number you don't know, that you don't have access to the account (as it is still registered to another person). I brought it up because you left that thread 'hanging', and were 'chippy' with someone there ... What makes you think the S.I.M is inactive ?????
  10. Some photo's we're accidentally transferred into this program while trying to open them and now, every time I try to open the program, it crashes/freezes, I then have to switch the laptop off and back on again.
  11. I have used it since she gave me it and the ONLY people I have called are her and a male friend of hers both of whom cannot be relied upon, else I would not have asked. One would have thought that the number would be stored on the phone. but obviously not! Hence the reason for my contacting her. Hope that clears up any confusion!
  12. I have just checked the termination date of the account on the link and it is 180 days. I have only had the phone since November
  13. Now why didn't I think of that :lol: I know...... I have already contacted her SEVERAL times and have got no response!!:lol:
  14. Now why didn't I think of that ?? :lol: Hmmm.... I know.. bit difficult when one's benefit has been stopped!! Excuse the sarcasm
  15. I was given a phone by a friend, Virgin model no VM 575 I cannot locate the number. I have been into the settings but without success. I rang Virgin who we're unable to help me as the phone is registered in her name.
  16. They stopped my benefit once before... only after I went to the Citizen Advice did they own up to having made a mistake. Initially I was in receipt of contribution-based E.S.A. That stopped on 23/04/14. After that I received nothing. Then, on 15/07/14 I received a letter stating that I was entitled to the Income-based equivalent E.S.A and that a back payment from the 24/04/14 would be credited to my account on 18/07/14. However, on 16/07/14, It was again suspended, and between 18/07/14 - 09/09/14 I received nothing. After contacting Citizen Advice on 03/09/14, it emerged the reason for the second suspension was that I supposedly failed to turn up for an interview on 13/12/13, this was the reason given when Citizen Advice spoke to them. Also, sometime in 2013 prior to my Contribution-Based claim ceasing, I notified DWP of change of Address details, this was around April. And so it transpired that the letter informing me of the interview on 13/12/13 was sent to the wrong address, but the DWP we're reluctant to admit this.Their excuse for the suspension occuring was that because the Contribution-Based claim was registered at a different address to that used for the Income-Based claim
  17. I phoned DWP Wed 04/03/15, explained the reason for my not attending the interview and also the issue of the office being closed for 2 weeks. I was informed a letter would be in the post "in the next few days" with an appointment for a further interview. I have just received the letter from the DWP yesterday, 13/03/15 and the letter was dated 09/03/15, no doubt sent by second class post! The said appointment is not until Wed 18/03/15 by which time it will be exactly 2 weeks since I first contacted them. Add to that the fact that the "sanction" will remain in place for a further week after the interview, that will mean it will be 3 weeks since I contacted them and possibly longer before they finally get it sorted out. Also, I asked them about the "back payment", i:e the amount that has been stopped since the 11th February, and the response I got was one of "That will be decided at the interview" So, does anyone out there know, if , after you have had a sanction, one can claim that back ??
  18. I have now been trying this for the last week! I lost my login details for Spotify, that is, I cannot remember the e-mail address that I registered with. I went to their site and it said if you have forgotten your username/password click here, only when I clicked on the link it took me back to the SAME page where you had to input the SAME details, i:e the e-mail address with which I registered! When I input the e-mail addresse/s that I thought I could possibly have registered with, nothing happened! If I try login with Facebook that doesn't work either, I just get a message sayin that the page has expired!
  19. I think it is a Facebook glitch, given the fact that several family members have confirmed her as being on their friends list and yet there is no trace of her.... even with her privacy settings, I should still be able to locate her among their circle of friends
  20. Hope I am posting this in the right section.... I have a relative on Facebook but am unable to find her. Several other family members have confirmed that she is indeed active on FB, and all have confirmed that she appears on their list of friends and one even sent me a screenshot of her FB page, so I could find her. However, on searching their friends list there is NO trace of her. Further, when I input her name into searchbox, I got a message, either "page not found" or "link is broken, page unavailable"
  21. Just checked dates on the letters, first one dated 7th Jan, with an appointment for 16th Jan, the thing is they normally date stamp the envelope as it is received, so I have no idea as to when they actually received it, with it being the first week of the new year it is highly likely that it could very well have been delayed
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