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Posts posted by StudentInDebt

  1. This topic was closed on 08 March 2019.

    If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

    If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

    - Consumer Action Group

  2. I read in the paper that Ryanair is taking its' website down in the very near future to include taxes and charges in its' pricing structure. Ryanair has always insisted that its' pricing structure is transparent as you know what the airfare is and the taxes etc levied separately are itemised, the OFT (or similar organisation) disagreed.


    BA make charges for using credit cards as well - £3.50 per ticket. Don't know how you got quoted £960 though, the most expensive I could make a ticket for tomorrow (returning same day) was £295 on their website.

  3. If you think stop and search powers are limited to known villains then you clearly aren't black/asian/living in London/participating in peaceful demonstrations near sensitive sites etc. This site - Stop and Search outlines what most people need to know.


    A police officer can act on suspicion rather than the more stringent "reasonable grounds" that a store detective would need to detain and search a suspect. Broadly speaking a search by a police officer can take place anywhere regardless of where an offense is suspected to have been committed.

  4. From your description of events it would appear that even though you were innocent the police officers acted within their powers under stop and search procedures. You can be stopped and searched by a police officer if you are under suspicion of a criminal act such as theft, have a look at this which also includes details of the complaints procedure.


    Were they plain-clothes Police officers? If so then M&S may not have had anything to do with it, police forces often send plain-clothes officers into shopping areas who operate without the knowledge of shop staff.

  5. Smoke Free Stations

    Using existing by laws railway companies will be extending the ban on smoking in enclosed public spaces to all uncovered platforms and stations.


    The widespread smoking ban comes in on 1stJuly. Smoking will be prohibited on all station concourses, ticket halls, platforms – covered and uncovered - and footbridges and subways. This will affect all 1,900 railway stations in England and also applies to railway offices -station offices, canteens and workplace areas which are covered by the legislation. However, smoking will still be permitted on most station forecourts and in (uncovered) station car parks.


    Says George Muir,Director General of ATOC, ‘The new law will lead to a cleaner smoke-free environment at all of Britain’s 2,500 stations. Smoking has been prohibited on trains for some years, and the railways are now playing their part to comply with smoke-free legislation that has been broadly welcomed in Scotland and Wales.’

  6. When I worked in a department store the advice we were given to detaining shoplifters was only to do so if we watched an individual take an item and then we kept them and the item in sight until they tried to leave the store without attempting to pay for it. If for any reason we lost sight of the individual or there was the slightest doubt as to whether they still had the item in their possession we were to do nothing to stop them. If we did not follow this guidance we were told that we were opening ourselves up to charges of assault and false imprisonment and in that event the store would not support us.


    In any event the police should have been called, if they weren't then the store hasn't really got a leg to stand on.

  7. In fact by law, permanantly deprive someone of their property is considered theft
    I always thought that the law said "A person is guilty of theft, if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it" - my use of bold text should highlight why accusing this company of theft is going to be tough to prove. They are clearly incompetent but this is the same for pretty much all companies that offer "customer service".
  8. Hi, a friend of mine has approached me because he's got a problem with an Ebay transaction, he's an infrequent seller and a bit nervous about the whole thing. A few months ago he listed an item which was won for the princely sum of £1, buyer to collect and pay. He was contacted by the buyer who established my friends address and said he would be in touch. Nothing heard for a couple of months and then an email out of the blue today asking to arrange a collection.


    My advice was to go ahead and make the arrangements as for £1 it isn't worth the hassle but he wanted to know whether he could refuse to sell the item as so much time has passed, he sent an email back saying that he thought the buyer wasn't interested and was going to re-list it which elicited a sharp "you've agreed to a contract" type response. If he does want to refuse to go ahead with the sale then this would fall outside of the Ebay dispute process due to the time that has passed, I believe that he will have to rescind the contract by mutual agreement - I suggested giving the buyer 14 days to collect and pay for the item. The buyer has clearly acted unreasonably in leaving such a long period between agreeing to the contract and fulfilling his obligations but does that give my friend grounds for immediate rescission? He did not communicate with buyer in the intervening months. Another thing that concerns me is that if he does act unilaterally could he be liable for a loss of bargain claim by the buyer?

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