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steffijo

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About steffijo

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  1. Thankyou UB:) So if we go along with their decision on the cause of saturated wall...even though we have had a professional surveyor and roofer say its not the cause.. are the oss adjusters liable for getting it wrong?
  2. Does anyone know if Davies group are now regulated?
  3. Thankyou for info.. cant be bothered should be their new company quote....
  4. am I correct in saying that there is no contractual relationship with the loss adjuster and the policy holder? the loss adjusters can get it wrong but not face any responsibility? complaint after complaint has been emailed to saga.. no response.. do i try the underwriters acromas ltd?
  5. am I correct in saying that there is no contractual relationship with the loss adjuster and the policy holder? the loss adjusters can get it wrong but not face any responsibility?
  6. leaks in all the places we can get to have been checked, and a separate roofer has said its not what Davies are saying it is. Well if Davies Group are reading this thread then perhaps they can explain how.. when an urgent track and trace was asked for by a loss adjuster why was that said person then taken off the claim and new loss adjuster appointed with no intention of doing a track and trace!!
  7. You have a water leak, but don’t know where it’s coming from – we cover the cost of trace and access, up to £5,000 this is in my mums policy.. so should she insist on having it done if she does not believe its what Davies are saying?
  8. i understand maintenance is not covered under insurance but when they came out the first time the cause was identified as the uncovered old chimney area in lower roof of kitchen. now they saying its that again... ok so if my mum has it re done and 2/3 months time shes in the same boat.. walls wet again..whos fault is it? she has a water trace in her policy.. but obviously to expensive for them to authorise it??
  9. Thankyou HB, I am not used to forums or computers...lol Thankyou for your repy UncleB... I will try to cut a long storey down.. My mum has house insurance with Saga.. so on discovering a saturated kitchen wall she called to start a claim back in January 2014. There loss adjusters are Davies Group.. they came and outcome was rain water getting in through old chimney outlet on kitchen roof. not covered on insurance.. as wear and tear so my mum paid to have the area sealed with slate and cemented over. then the drying out process started.. no electrical testing was carried out..
  10. Hi, new to this site as I'm trying to help my mum and her 9 month battle with Saga and Davies loss adjusters. Is there anybody still on here for advice please . Thank you Stephanie:)was reading posts from 2012 re having the right to ask your insurers for a new loss adjust company? Any advice greatly appreciated
  11. Hi, new to this site as I'm trying to help my mum and her 9 month battle with Saga and Davies loss adjusters. Is there anybody still on here for advice please . Thank you Stephanie:)
  12. Desperately need help from anyone who has had dealings with Saga Insurane and their loss adjusters Davies group. Thankyou
  13. Hi, I know its been 2 years since the last post on here but was wondering if there was anyone out there that could help me with an awful company DAVIES loss adjusters for Saga insurance. Many thanks steph
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