Hello,
I do not wish to sound crazy but here goes.
I recently applied for a Budgeting Loan from the Social Fund as I am working part time and in receipt of JSA.
I received a decision letter today.
The problem is that all of my previous correspondence with the DWP has been on their headed paper with codes and barcodes up the sides ect.
This letter has no heading, barcodes ect and looks like anyone could have typed it.
It also has a sticky label on the second page asking me to "confirm the account details for payment purposes" in the box below.
It do