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About smc2

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  1. Thanks for the replies. I find the whole thing absolutely ridiculous, the security guard must not have had anything better to do on a quiet sunday afternoon. Needless to say we won't be shopping at tkmaxx again
  2. Hi, I was in TK Maxx a few months ago and a button came off a shirt that I was looking at. I kept the button with me forgetting that I had it. On my way out the security guy stopped me and took me into another room. He said I'd done it on purpose and that I'd be banned from the store (on paper, but he said that I wasn't 'really' banned). I offered to pay for the shirt which was 15 but he said no. The guy never took my ID just asked for my name and address and banned me from the store (even though I had just spent over 100 on products), no police were involved. Now, I keep getting letters from RLP saying that I owe them 69.99 for damages and that it was criminal damage. On the letters they have spelled my first name wrong. Question - what do I do about these letters? I feel like it is completely out of order as I didn't actually do anything wrong apart from pick up a fault shirt.
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