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About silentmovieman

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  1. So I went into the branch and got the address I needed to do the chargeback. Included everything they required except for a report from someone to prove the item was faulty, how long will this take to be actioned? I emailed them everything on the 8th April
  2. Further to this I've since discovered that the item isn't just faulty but is completely fake so I most definitely will not be forking over cash to return it
  3. Is there a chargeback letter in the library or do I have to take my daughter into the bank?
  4. Can you do a charge back on a debit card? I thought that was for credit cards only,that's why I was looking to go the transaction dispute route. Never mind just read up about it so will go that route
  5. I bought an item for my daughter from a website called GOTAMOCHI. We paid for it using her debit card (HSBC Junior Account, she's 13 years old) but within half an hour decided to cancel the order. I emailed the company (as per the instructions on their website) but heard nothing back. Long story short after several weeks and emails the item arrived but is faulty so as per their site again I requested an authorisation to return the item for a refund. It has to be sent back to Canada which is going to cost a tenner but the company say they will only refund shi
  6. Sent the letter and got a reply saying that the issue had been returned to Cabot. Haven't heard anything since so hopefully this issue has been resolved at last.
  7. Can you point me in the direction of the letter? I believe it's in the library but am having trouble finding it
  8. Trying to go back through this thread to find out but it's taking a while. There was discussion about this issue and what constituted a payment but we haven't paid anything toward it ourselves since at least 2011 when I went bankrupt
  9. Oh and they wrote to my wife at our new address where we have lived for the last 18 months Also would this now be statue barred?
  10. So is ben three years since my last post regarding this matter but this morning we received a letter chasing the money from Ruthbridge who have taken over the debt from Cabot. Am i right in thinking this is basically the same as the previous transfer from Northern Rock to Cabot and I dont actually need to do anything about this?
  11. All work was undertaken by the landlord using his own builder so thinks like cracks on the plaster and the home on the bedroom wall where they fitted the sink next door is all on him. Have to agree on the alarm situation as it's great it's theyre but right over the oven is a ridiculous place to have fitted it. In regards to the red walls etc, could I argue that I'm not responsible for repainting due to other issues I've had to live with such as his refusal to sort out the oven electrics etc?
  12. I have been living in a privately rented property since October 2010, signing a six month lease to begin with and a yearly one since April 2011. Long story short I am about to move out as I take my family back to my hometown and finally escaping the city but I am not sure what responsibilities I have when moving out. I have been living in the house with my wife and three kids so obviously there has been general wear and tear to the property (hard to avoid with kids aged 11,8 and 2) but nothing that I would deem extreme (for want of a better word). During the time that we have l
  13. In closing the original matter that drove this thread I can confirm that the bank reopened the account after my 6 years was up and i was able to access the money.
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