Not known at this address has been happening for ages. he had six letters last week. Eon are not listening. I said to him that letters addressed to the occupier are not for him to open, but he said "I am the occupier now" hmmm. I think that as long as they dont have his name they cannot demand payment from him. I have just advised him to check the M number helpline (hope this is electric tooo) and find out if he is paying the right people. although he pays bg and bg address him by name and all is fine. but eon arent helping. My previous job was as community support warden and I tried to help him then but didnt get support from the company I was working for and couldnt spend out of hours supporting one client and not another. so now im not there any more I can help. so if he contacts eon they will write to him by name and can then start demanding of him personally. if he doesnt contact them then they will carry on anyway. its a dilemma i do thank you very much conniff for your assistance this far.

Thanks for this much but they do not have his name. If he sends them these details they will then be able to address the letters to Mr. XYZ. and BG arent the problem, he pays BG but its Eon that are demanding monies from the previous occupier. The housing association have been no help either.

A friend of mine who does not wish to be named receives his electricity from British Gas but is still getting bills from Eon addressed to the previous tenant and also to the occupier. this is distressing and needs to be closed. he has just recieved six letters in one week. help