I am new to this forum and hope someone can help me.
I have been paying off five credit cards over the last four/five years at 24%+ interest
(reducing by around £1 per month) and
only recently have I found out about the APAC's agreement of 2009 with the banks
and what options they should make clear to their customers when imposing new interest rates.
I do not have the original re-pricing letters, but i am almost certain they did not offer me the option
of closing my account and keeping the 'old' interest rate and paying off the debt by
continuing my monthly payments until the debt was cleared.
I have written to the banks in question (barclays- Egg; mint, tesco, halifax and HSBC)
and asked them for a copy of the original letters.
So far only one has replied - Halifax.
They insist they do not keep copies of the original copies,
and have sent me a copy of their 'system' generated rate change letter.
I do not know yet if this is their current one, or one from 2009 etc but it does show the option
that I could close etc.
I wonder if anyone has copies (obviously with any personal data removed) of the rate re-pricing letters from these banks dating back to 2009? (or older ).
Thank you in anticipation