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cathbluenose

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About cathbluenose

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Excellent- thank you for your help. I will go into the branch this week- wish me luck ha ha!
  3. Thanks. Right, I've got the PPI for CCard and transactions which prove that I had that. Past tense- it seems to have been applied for a period of 2 years then stopped? I have no documentation or recollection of why that is...................... Interestingly the so called agreement does not have either my signature or anything else on it- it's just a generic copy. No tick in the PPI box either? Bit stumped there. Flexi loan is a lot more sketchy- I have some simple print out of a 'Customer Data Utility' from HSBC inhouse computer system- looks like something from the dark ages- very ver
  4. Thanks for the advice- they havenow sent all copies of records and the like but no PPI information- they are insistant upon me writing to a seperate data controller from their insurance section regarding PPI. Are they therefore still in breach of failing to comply with my SAR or shall I write something different? Losing the will here as it seems so ardous and it's like pulling teeth with them! Many thanks for your advice!
  5. Hi- many thanks for replying- I didn't think anyone had so apologies for the late reply. The letter I sent was: I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts and credit cards accounts. I would be grateful if you would provide the following regarding payment protection insurance held for the following two accounts only: 1. Settled flexi loan account xxxxx 2. Credit Card account xxxxxx -Full copies of all contracts which you believe exist or have existed between myse
  6. Hi, I'd be grateful if anyone could help me. I went into my bank (HSBC) and a lady in there confirmed that I had PPI on both an old 'flexi' loan and also an old HSBC credit card. I sent off the SAR's and can't see anywhere that I do or I don't. On another worrying note, the bank said as they have 'assumed my request for information is likely to obtaining details of PPU held with HSBC, I can confirm that I have found no record of any PPI being attached to any loan with HSBC' I beleive that they are (surprise surprise) lying! So, shall I just send off the questionnairre comp
  7. Brilliant, thanks Mistermind- I am looking for an envelope and stamp as I speak! Will let everyone know how it goes.
  8. Hi, I'm fairly well versed in claiming my charges back from various banks/credit cards right before the test case/ postponing and happily won ££££'s back which I'm very happy about. I recently remembered I sent a prelim letter to Egg back in March 2007 and got fobbed off with the usual standard 'our charges are fair etc etc' and just didn't pursue it further. I decided to follow this up recently with a letter before action of the 'winning letter template' variety. I got a standard response along the lines of 'Egg does not believe the terms and conditions of the Agreement are in anyway fai
  9. Lateralus- thats cool- i did actually think you meant DG but I see what you mean!! Thanks for both of your advice,I will start with a nudge letter and take it from there- I guess its just a waiting game!!
  10. Many thanks I will do that- its just been over a month and i just thought they would have offered by now or set a court date at least! I will get writing that letter!
  11. an update on the above- still no court date or correspondance from courts or Dg solicitors- have called - they never answer the phone, several messages been left- any suggestions anyone??????
  12. thats great, thanks for your help. I just don't understand all these stalling tactics- they paid up in full with interest etc on my personal claim- it must cost them more time and money rather than pay up? I guess I'll just sit tight and wait for the postman then! cheers
  13. yes I have a defence and notice of transfer of proceedings from nottingham to our local court.
  14. yes do claim- the bank are going to say you can't! but make sure you have that parachute account opened - hsbc have a nasty habit of closing peoples accounts if they claim twice! Good luck
  15. Hi wondering if asnyone else had a similar isssue/ and or advice. Business claim- Hsbc, they filed a defence and sent me a notice of transfer of proceedings- that was exactly 2 weeks ago today - I have not had an allocation questionnaire in the post yet- am I meant to do this myself? not sure?? Any advice?
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