Hi there, long time lurker here but first time poster. I'm looking for some input on a problem I'm facing, I couldn't find any specific info using the searches. I'm posting this in both the "Scotland" and "Dealing with Debt in Scotland" forums as I don't know which is more appropriate - admin please feel free to move or merge as required. I missed the last month (January) of our 15/16 Edinburgh council tax payment, an elderly relative fell ill at New Year, subsequently passed away in March and my wife and I were spending so much time with family we neglected our usual finances. We received the missed payment info from Edinburgh Council but by the time we were able to follow up with them, they said that the payment had already gone out to Scott&Co to collect and we should just wait for the info from them to arrive before paying. Subsequently, we were away from home the 2nd half of March for the funeral and had already arranged to spend some other time with family over Easter. The Scott&Co letter w/ top up charge ~ £180 was amongst the post we received when we got home on 3rd April (sorry I don't know the exact figures as I'm posting this during my lunch break at work and don't have the documents here). It took me a few more days to be able to come up with the money (we had to take it from what was supposed to be the 1st payment of this years Council Tax!), I paid them online from work on Weds 6th April. When I got home that night another envelope from them had arrived, containing the previous info and additional hand-written charges - badly written and not making sense! - and a copy of this with the typed charges - making more sense - arrived at the start of this week. So they are trying to charge us an extra ~ £95 for this. I don't know what to do, we have no spare money at all and we can't afford to hand over payment out of what was supposed to be yet another months CT for this year, as it will just send us back into the same spiral. Can anyone tell me, do Scott&Co have the right to charge this extra under the circumstances, and if so is it possible to appeal (internal or 3rd party)? Here's the timeline according to their paperwork: - Original debt plus 10% awarded to them: 10th March (fair enough). - First letter from them dated 17th March, but hadn't arrived by 19th March when we left home to travel to family funeral. Letter read on 3rd April when we returned home. I realise my mistake was not calling them on Monday 4th as soon as I could, but I knew we had some money coming in that week as was just waiting to get it to pay. - Paid online 6th April - Letter with additional charges (hand written arithmetic) received 6th April - Copy of letter with additional charges (printed arithmetic) received 11th April Help! Any advice? Thanks for any input. Ant