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mannyshere

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About mannyshere

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  1. I know i just can't believe their attitude about it all. They have not responded to my rejection of their good will gesture in response to my rejection of the vehicle so next week they will get a letter before claim to court in compliance with the Practice Direction on Pre-Action Conduct. where i will be requesting that they provide me with key documents that i will require as evidence on how they purchased the car and what checks they carried out before they put it up for sale, and also i will list the key documents i will be submitting to prove the claim. They will have 28 days
  2. after inspecting the service book fully, noticed that all the services were written in the same handwriting and in pen, no official stamps and different garages. NovaFord insisted that it did in fact have a full service and all the garages would have a record. I then contacted all the garages and they confirmed no record of the vehicle having any service from them. This was feedback to NovaFord and then they contacted the garages and also could not confirm the service history 100%, incidently NovaFord also stated that they gave the vehicle a full service before it was delivered to us, h
  3. i have fully rejected and also asked for an option for a replacement , but got the good will gesture offer. it was the motorcodes that advised me to reject it.
  4. i have fully rejected and also asked for an option for a replacement , but got the good will gesture offer. it was the motorcodes that advised me to reject it.
  5. We purchased the vehicle as advertised with a full service history from NovaFord newport shropshire. The service book was not inspected in the same way as we did through the subsequent investigations and the sales rep continued to push that the vehicle had a full service history and the company personally knew the previous owner, the sales agent used the guise of the company being attached to FORD and they wasn't just a normal garage, we had no reason to not believe what we were being told. What is being disputed is the genuine history of the vehicle as there is no service history
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