We bought a new build property in September 2013 and moved in in December. When we moved in the underfloor heating was not working, the sheds were no built along with other snags they still had to finish. Since then we have had hardly any luck getting in touch with the builders to finish the work to the house. They have confirmed that the kitchen floor will all need to be taken up to fix the underfloor heating, but fail to ever commit to a date to do the work. Now they ignore any of our efforts to get in contact with them. We have all the email correspondence saved including them admitting that they need to complete the snags. Our solicitor is useless too and apart from ask their solicitor to get the builders to do the work, is really doing nothing. Where do we go from here in terms of getting the work finished. Is suing them a fairly easy process or will it be long and very costly for us, in which case it may be better for us to swallow the cost and pay for all the work ourselfs. Any help very much appreciated.