Myhermes: I've arranged parcel collections for them never to collected & then be cancelled without my permission. I've had parcels never to be received. Couriers apparently attempt delivery but its funny that they never knocked on my door!!! I've had things thrown over my fence despite this funnily enough not been advised as a 'safe place'. I've now had 3 products broken because of their bad handling. And one of them they disposed of without my permission or even contacting me about the issue!!!