Everything posted by bally70
bally70 replied to bally70's topic in BrightHouse and other "rent to own" Hire Purchase StoresThank you Jason. I will write an email to the customer relations as you suggested.
bally70 replied to bally70's topic in BrightHouse and other "rent to own" Hire Purchase StoresThank you citizenB. Yes of course, I am happy to arrange something with them to sort out the missed payments. However, I also think it is wrong of them to continue to visit when I have said I will deal with the problem in writing. Anyway, I will continue to record any further visits and will take your advice of firing of a letter of complaint. cheers
Hello, This is my first post and I was wondering if anybody could help me with some advice. I recently fell into financial difficulties and have fallen behind with my payments to Brighthouse. A staff member of Brighthouse visited my home and I told them I would prefer to discuss my account in writing and not at the doorstep. She never said anymore and just left. She came a second time and I told her that I was withdrawing her implied rights of access and asked her to leave. I video recorded this visit. She left and I thought she would have got the message that I won't dis