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You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



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About chrisroffey

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  1. I should also say that Barclays have been quite helpful and agree with me but say they cannot do anything until LSG have had a chance to respond to my complaint.
  2. Hi, I was wondering if anyone can advise me with a complaint against Barclays phone insurance provided by LSG. 2 weeks ago I filed a claim for a smashed screen on my Sony Xperia Z. It took over a week for them to tell me when and where to send it and it was 16 days before I got it back. It was repaired but they have done it with used parts. Now I have had the phone for a year but always looked after it, always in a cover and always with a screen protector. It was in almost new condition before I sent it away. When I damaged it, as well as smashing the screen there was a small chunk taken out of the surround. They replaced this surround with another used one that looks as if someone has been chewing it all the way around it. Also the back panel is pitted and there are 2 large scratches that weren't there before. I called them to complain and say that I wouldn't accept it but they said they don't cover cosmetic damage and they considered the phone to be in no worse condition than when I sent it to them. I am really annoyed about this and feel they are mugging me off especially as it isn't my cosmetic damage and the phone was near perfect before it went to them. I wouldn't expect to put my car in the garage for a bumper fixing and get it back covered in damage elsewhere so why should they be able to get away with sending me this? I have already logged my complaint with Barclays and LSG and also have the Financial Ombudsman to fall back on. I just wondered if anyone on here could give more any more advice as to where I stand or if I just have to roll over and take it. Any advice is very appreciated.
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