Thank you

I stopped reading here.

If you really are that interested in why it is not working please call the Vodafone Store at Bluewater. Ask for Olly. Number above.

Thanks for your reply. But who are you? Are you legally qualified? If yes please can you confirm your qualifications. Honestly there is no point you replying to me. Your comments about having Sky and Spotify on your own phone really aren't going to help me.

I honestly don't care if he is or is not involved. He probably doesn't care either. Only Vodafone shareholders will care about their company ethics and service.

1) As part of my deal Sky Mobile TV was included. 7 weeks later it is still not working despite, numerous phone calls, emails, tweets and store visits. This is a breach of contract 2) When Vodafone email me they do not include their company information such as registered office and registered number. Therefore it is not clear which company is replying to me. This is a breach of the companies act. Companies House are investigating now and will contact Vodafone imminently. The Vodafone store at Bluewater is the best place for Lee to contact as they are fully aware of my issues and agree that the call centre process is a joke and the (lack) customer service I have received is laughable.

OK if he can help that will be good. But I bet he says can I waste more time filling in a form and give him the ref just the the twitter idiots. If Lee wants to REALLY help he can call the Vodafone store at Bluewater as above as they have all my details.

Hi, Thanks for your reply. Re: I am unsure if you want advice or "a place to rant". Its both actually. I have wasted so much time on the phone, in store, sending emails, about 30 tweets over 6-7 weeks it gets tiresome. I just want what was agreed when I renewed my contract and now compensation for my costs and wasted time dealing in this matter. Further I wanted to bring to everyones attention that Vodafone are breaching the comoanies act and Companies House are now investigating. Vodafone is a joke / phoney company. They have a pretend complain to the CEO section but then someone call Abdul contacts me who I can't understand.

I renewed / took a new contract with you over 7 weeks ago. Part of the deal was that I get Sky Mobile TV included. Bottom line is it is still not working and I am getting bored of explaining the history of how much time I have wasted on this. Therefore please can you call Olly at the Bluewater store on 020 3551 8641 who has all the details of this farcical situation. My number is 079xxx. Your twitter staff are useless too. Now I keep keep getting nonsensical emails from people such as: Jagruti Manshani (Vodafone Customer Services) dated 10/04/14 Aftab Alam (Vodafone Customer Services) dated 11/04/14 Johnson Samuel (Vodafone Customer Services) dated 12/04/14 All of these emails and more are in breach of the companies act. It is confusing for consumers to know who they are dealing with. Under Sections 82 to 84 of the Companies Act 2006 (in conjunction with Statutory Instrument 2008/495) a limited companies letter-headed paper, emails and website must disclose the full company name, company number, registered office address and place of registration (i.e. a statement such as ‘Registered in England & Wales’). Anyway I have reported them to Companies House who are in the process of making contact with Vodafone UK. Perhaps Vodafone Risk and Compliance Department needs the sack?? Any news on my Sky Mobile TV? I only renewed my contract as this formed part of the agreement. As it still has not been provided Vodafone are in clear breach. Also please don't give me any BS about the contract is for airtime only. Check the Unfair Contract Terms Act 1972