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ali321

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  1. Thank you guys, My friend has requested the statements today finally, the customer care person said they will process the request tomorrow Monday, but for some reason didn't sound convincing enough that they actually will send it out, the adviser said it will take few working days for him to get them on post, He also clearly told the adviser will there be any charges or anything what so ever for the request made, the adviser said it will be done for free all they need to do is process it and final. My friend will call them back tomorrow or Tuesday just to make sure, because the banks are never reliable you always have to chase them like xxxxxxxxxxxx!! Excuse my language. Thanks again fellow members much appreciated.
  2. Cooperative bank froze my account in march, my card everything got stopped, I called up to find out whats going on? the bank from the security department goes you have been receiving a lot money from that same account for past few months which isn't awful alot talking bout £16,000 in total. They said can you please go into the branch with all proof of documents where this money came from so I went in to the branch. The money I have been receiving is from my friend, his just been paying me back slowly for the past few months, which he owed me from before where I borrowed him money at the time he was facing financial problems so I helped out. I borrowed him the money by selling my car because it was urgent that he needed the money, I have explained everything to the banks security department. supplied them with DVLA log book DVLA Invoice even bank statement of my friends account where his been paying me slowly for the past few months. They just make you run around like headless chicken, Now the bank replies back saying the documents not good enough, they want the actual original bank statement where the money came from they cant accept the online version statement which was given. Now the bank has requested original paper bank statement where the money came from, and a written letter from my friend saying why he was paying money onto my account not problem that can be done, but the second problem is my friend had paperfree statement set on his account, so all the statement was generated online at the time and he has all them online statements. The reason why its stressful because my friends account has been closed completely 2 weeks back, and he called up his bank two days back to order the paper statements, his bank goes there is no data of you r account anymore cos it has been completely shut down. Now what do I do? This is day light robbery? Am in a stressful situation. Would appreciate it if anyone can advice me on here. Thank you in advance.
  3. Coop bank holding funds on my account, not releasing my money done almost everything, provided them documents etc. Bank replies back saying documents not exceptable. So angry at the bank its like day light robbery, have also contacted the fos (financial ombudsman service) anyone here can help? Advice me what can i do extra for my money to be released. Thanks
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