Like yourselves i purchased from this company in December 2013, given i brought the sofa in the sale period i did expect some delay in delivery which is expected. Finally around the time the sofa was ready i received a call from there head office wanting outstanding payment in full. Way i deal in business is i want to see the goods before i pay balance its just me. Have to say after a couple of calls back and forth they arranged for my sofa to be at Droitwich store for inspection and to make outstanding payment. Ok it was 3 weeks late but they delivered what they said they would and would i buy from this company again, i would say YES as not everybody has had a bad experience with this company and i would just like to point this out.