Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

About townend81

  • Rank
    Basic Account Holder
  1. Hi. The work done was: Sedate cat £17.92 Radiography 1st exposure £55.32 Radiography, additional exposures £39.47 Blood sample £11.27 Vet Test general bio-chem profile (in-house) Haematology (in-house laboratory) Lab GUVS retrovirus/coronavirus profile £55.20 They never showed us the blood test results, they just told us they were clear. I think the last thing on the list is the one they sent away. I dont know what it means though. They did say his white cell count was high but didn't say why. I dont know anything about it but it seems reasonable. It was just t
  2. Hi. I'll try and keep a long story as short as possible. Recently, one of our three cats had start to find it difficult to climb on things or jump. He was really struggling with his back legs. He couldn't even swivel/turn round without completely falling over. We took him to the the vet who had a quick look over him (I personally wouldn't call it thorough) and came to the conclusion he was constipated. I thought it a bit strange due to his symptoms but thought they'd know what's what so went along with it. They gave him an injection for "pain relief" although he wasn't showing any si
  3. Thanks CJ. I've only had the account open since Dec '05 and the total is £695. I kept all statements and can access them all online anyway but thanks. It's just the sheer unhelpfulness of them thats annoyed me more than anything. Swines.
  4. I wish i did. He was the most arguementative, unhelpful and rude person i think i've ever spoken to! Tried to sell me an overdraft to cover myself in future as well. I don't think i'll have a future with the Lloyds very soon.
  5. I currentley bank with the Lloyds TSB. They plan on charging me £265 on the 1st June. I can't afford to pay that as it's about a third of my wages. I phoned customer care and spoke to a rude gentleman that said they won't refund any of the charges as they'd previously refunded £100 on the 1st Sep '06. "Good luck in court" he told me. So i plan on switching banks before the 1st June to avoid this excessive charge and also on reclaiming the charges over the active period which amounts to just under £700. How will this make my case stand when i start reclaiming? Can i say i don't intend
  6. I know exactly what you mean. But the good thing about getting your court papers ready is having them at hand for the next claim! LOL!
  7. Well the cheque arrived this morning guys. Settled in full+court costs. Thanks for all your help. Townend81
  8. Sods law isn't it. I got turned away from the court yesterday for a mistake in my POC. So i Amended the problem and went back today and lodged the claim. An hour later i got a phone call from customer relations. Now bearing in mind the amount is £955 (£1025-£70 from previously refunded charges). The lady said "blah blah They're legal, Blah goodwill gesture, we can offer £650". I said no. 2 mins later she said £850. I said no. Told her i want the full amount including court costs. "Court costs?" she said. "yes" i said "lodged an hour ago" i said. So she put me on hold for about 5 mins and fin
  9. If any one could help i'd appreciate it. I phoned the bank in reference to my missing statements and they said they couldn't find me on either of their systems, for 3 accounts i held with them. They said it must've been deleted in the merger a while back. Now will taking them to court actually help me retrieve this information or will it just be a waste of my time? I thought about complaining to the IC, but this seemed like a much more aggresive style...which i like!
  10. Thanks Enron. All letters have been kept. I thought about posting in BOS but as it was a general query as to whether this would fall under the category of a breach of the DPA i thought it would be better suited in here for now. I will now find the Data controllers name and pursue this further. I think i'll compose a letter stating that this is a breach and if the situation isn't rectified within 7 days a complaint will be made without further delay. Do you think this is long enough for a reply. I am rather surprised as in a previous claim by myself the statements arrived within 20 da
  11. The B.O.S have lost information on three accounts i am trying to pursue statements for. All are less than 6 years old. Two went to a debt collectors and one was closed by myself. According to the gentleman on the phonen no record is held on their 'systems' due to the merger a while back. A S.A.R has been sent for all three and the 40 day limit has been breached on all three. Is this a breach of the Data Protection Act? And will a complaint to the ICO help retrieve this information?
  12. Well after the day i wrote this last post i got a letter saying my statements were on their way so i gave them a few days and lo and behold they arrived. So i went to the bank to pick them up. Opened the envelope to check them and they'd sent statements from my partner and I's joint account which i hadn't asked for on this occasion (I received these about 2 months ago on a different claim!) and 1 lonely sheet from an old switch account i'd completely forgot about and hadn't asked for either! (Although this one sheet contained £240 worth of charges so i'll be pursuing these as well) So i phone
  13. I'm just keeping it simple and handing them in to the court in person. That way i get to speak to someone in person so i can understand the process better and get them to check the papers while they're at it.
  • Create New...