Thanks Stu. I'm a housing association tenant. We pay rent. I live in a block of 11 other flats, the estate has multiple blocks, something like 300 - 600 properties in total. Shouldn't fire protection have been put in place in the beginning, or only where we can prove it wasn't up to regulations before we moved in? They had to fireproof around all fire doors, pump in fire proofing into the brickworks and cladding, and also added fireproofing around electrical cupboards. Surely this should have been done in the first place? The water charge turned out to be to do with a fault on the communal boiler, managed by SSE. Lots of people received compensation for this. but we are all being charged £200 to £300 for this, which means around £75,000 to £100,000 repair costs which makes no sense. I am also told there is a fund to cover repair costs to this that we're already paying for, but I don't have any information on this. I emailed them to two of their customer care email addresses, usually would get some sort of confirmation, but nothing this time. I'll draft up a letter and post it. Thanks, Joe Edit: One of many news articles about this estate: https://www.romfordrecorder.co.uk/news/it-s-very-scary-says-orchard-village-rainham-resident-as-wooden-slats-revealed-behind-metal-cladding-1-5078277

We live in a flat and with Clarion Housing who are a housing association. Today we all got a summary of what the service charges estimates were, and what they actually were. The estimates were £412 less than the actual costs. The three main increases were: Communal Electricity - Estimated £45.00, Actual £241.73 Communal Water - Estimated £3.66, Actual £234.91 Fire Protection - Estimated £2.08, Actual £147.65 We have no idea what the electricity cost is for. Someone could have been stealing power for all we know. The water, I recall a water leak (last year / early this year) in the "Energy Centre" which is a big boiler than pumps hot water around to all the properties in the estate and heat exchange units transfer it to our hot water and heating. This means the leak must have cost at least £100,000 overall in lost water which doesn't add up at all. Fire protection was some work that was carried out when they realised that there wasn't enough fire protection in the buildings. They had to remove cladding and fit fire proof cladding, they put fire brakes above fire doors etc. Does this seem fair that we're having to pay for these? What can we do?

They did make it sound like Toyota was to blame but said "however upon checking the documentation again they have been provided for an incorrect date.", so Horizon requested the wrong date from Toyota, are Toyota to blame at all? They just did what they were asked by Horizon.

Just an update. I did complain via email to Horizon. They replied to say they had given Toyota the wrong dates. In fact, here is their reply: Thank you for your correspondence and please accept our apologies for the delay. We can confirm that your details were added to the Parking Charge Notice in error as they were provided to us by Toyota, however upon checking the documentation again they have been provided for an incorrect date. We can confirm that the Parking Charge Notice has been referred back to the registered keeper and no further action is required on your part. Please accept our apologies for the error in this matter. All our Parking Charge Notices are checked but unfortunately there is, on occasion, human error. Please be assured that we will identify any training issues that require follow up as a result of this. Please note that your contact details have been removed from the Parking Charge Notice and will not be retained for any purpose or shared with third parties. You can review our privacy policy at https://horizonparking.co.uk/privacy-policy/ or you can request that a copy is sent to you in the post by contacting us at the address below, if you have any queries regarding your data. We trust this resolves any concerns you may have however if there is anything further we can assist with please do not hesitate to contact us on [email protected]. Yours sincerely Data Protection Team Horizon Parking Limited E: [email protected] | W: www.horizonparking.co.uk A: Finitor House, 2 Hanbury Road, Chelmsford, Essex, CM1 3AE

Toyota dealership replied in an email and said "Ignore the parking fine, its sent to the right person". So possibly resolved.

I'll refrain from contacting them, I really don't want to go through the hassle of dealing with them, even better if I waste their time and money. I have emailed a copy of the PCN to Toyota. When I told them the date of the PCN on the phone, they even told me the name of the person who had it at the time. Two GDPR violations!

So I should just report this to the Toyota dealership? Should I send anything to Horizon?

Got given a courtesy car for two days from Toyota on 25th November 2019. Today I got a PCN from Horizon dated 19th November 2019. I didn't have the car then. The letter does mention that I should let them know if I wasn't driving, just want to check if this is the correct thing to do, I don't really want to enter into any correspondence with a parking company. No doubt that will go missing in the post anyway. Doc1.pdf

Hi, Do you have an update on this? Curious to know what they said. I may be in a similar situation, 5 year old car has signs of crash damage, although yet to inspect it properly.

Hi, We had a car at my sisters house on the driveway. It had no tax or MOT. We booked it into the MOT, and began driving to the pre-booked MOT. On the way, it was clear there was something wrong with the car above 40MPH, some knocking sounds and the engine went into limp mode. Half way through the journey, we diverted and drove to our garage instead, and then reported this to the MOT center. We fixed the problems a week later (at our garage), booked the MOT again, literally drove up the road to make sure the problem was fixed, turned around, went back to the garage before heading back out for the MOT center less than an hour later where it had passed and then drove back to the garage. We've since received a letter from the DVLA to say we have a £350 fine for having no tax on the vehicle. We don't know if this was from the initial attempt to go to the MOT, or if this was from a camera which happens to be near our garage on the second attempt. We've appealed, sending proof of the MOT's and have not heard anything for a week. I just want to know if we actually did anything wrong? We didn't stop anywhere else or use the car for any other purpose. Thanks!

Nothing on credit file. Had some old debts from over 7 years ago that no longer show.

Pretty sure that was when travellers moved in to the nearby building site and filled the entire place with rubbish.

Someone from the service charging team called back, and then later emailed me a copy of all the service charging and explained that that each year they over estimate the charge and this year it will likely be £0. Thing is, it's never clear in our service charging what happens to the money that is overestimated. We do get a letter to explain how much we've over paid, but the new amounts never include the deductions. They've listed them here as "Recon", but we never see this.

All my creditors? What creditors? I don't get any other post there. Yes, I find out the same day if my post is there, my parents live there and I work nearby. I'm there at least 3 or 4 times a week, more if something arrives.

Yes, but no reply from them. Didn't get proof of postage though. I have access to the old address and will know if anything turns up. Can't see any reason to keep a DCA letter going by post 87. These are not debt owners and are only there to write scary letters.

Not a waste of time, the appeal to the PPC will be rejected regardless, which is what they've done. POPLA is where the real appeal goes.

Just a courtesy update. Had letters from 3 separate debt collectors which promptly go to the shredder. The last was a few weeks ago.

I didn't resend, but called today and they confirmed they have the letter and had scanned it on 08/04/19, and then done sod all else with it. They're apparently dealing with it now.

Chased them up about the complaint, they said they didn't receive it and told me to resend to their head office which I will do next. The address I sent it to before I'm sure was on their website but cannot find at all now.

What was the outcome? I assume they sent the cheque?

Not possible, I'm 3rd floor, no one else can help, literally no where to plug in a camera or even place it without it being seen or stolen. I specialise in WiFi for open spaces / large events and have setup many CCTV camera's for clients mainly IP camera's. Not possible here.

I tried to get other people interested but was met with silence. I'm pretty sure most people here are dumping stuff in the bin rooms. There's only 12 flats in my block and the bin room always has a fridge freezer / sofa / TV unit etc in there. There is a camera covering the area, I'm not able to setup anything as it can't be seen from my flat (or anyone elses) as the bin room can be accessed from the ground floor hall. I sent the letter a 16 days ago, not heard anything back at all yet.

Redcorn Ltd. https://www.redcorn.co.uk/services/ Just seems very fishy that they took the car within 5 hours of it being parked. I doubt the DVLA / authorities would have noticed and instructed it to be picked up that quickly. No idea why they didn't clamp it first.

Ok thanks. It was a private company working on behalf of DVLA though.

Bought a car for £350, drove it home with insurance and MOT, but no tax. Parked it outside the house while someone else was taxing it, however the other person (who was to borrow the car for a few weeks) mixed up some log books and taxed the wrong car. 5 hours later, private company came around, picked up the car and took it 20 miles away into London (as opposed to the local inpound 2 or 3 miles away). Didn't realise it was gone until the morning, called 101 and confirmed it was taken for no tax. Called impound, they want £260 to release it, said I had half hour to pick it up or it goes up another £100. My fault 100%, shouldn't have parked it without tax on the road. Now, it wasn't parked dangerously, it wasn't abandoned. Should it have only been clamped first? I'd pay the £100 DVLA fee but the car isn't worth getting back for £360. Just seems sneaky that a private company took it, and transported it 20 miles away into London (it would take an hour and a half each way at least).