Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

1 Follower

About gerlep

  • Rank
    Basic Account Holder
  1. i tried to reclaim my RBS account fees, but the bank said ridiculously that I should have known there where fee-free accounts as I previously had another bank account in the UK!...eh yes, one i opened in 1978!! Anyway, i had to go to the ombudsman, I sent off all the details, and this week they sent me a form, which is not specific to my case, but generic, almost like a survey. Asking me to outline my case in more detail. All I would be doing is repeating what I already told them. Now I am suspicious that if I give the 'wrong' answers, they will throw my case out. Anyone had this form? If so,
  2. turns out there was an outstanding balance on this credit card, which I didn't know about, i had the card over 8 years ago, so sounds about right. Just checking that RBS have done everything legally here by paying the refund directly to the credit card? Thanks
  3. Hi there thanks for coming back so quickly, really appreciate it. I will write to the leasing company first off, and see how they come back. Cheers.
  4. Sorry to bump this again. I have collated all the info, contract details etc. The contract weighs in the favour of the leasing company, however, the one thing they haven't taken into account, is my ability as a driver, and the fact this clutch/flywheel was worn out in less than 5000 miles. Would it be appropriate for me to write to the leasing company and outline all of my objections? I know they will just hit back with their account and it will be stalemate. Looking for an independent body where i can take this case, any advice>? Thanks.
  5. Can anyone offer any advice where I can take this to? I have now done sufficient research, and based on my own ability as a driver believe that this is an unfair bill being handed to me? Thanks
  6. Thanks for that tip off. I did do a quick google and there seems to be a few folk out there with similar issues to mine. Things are beginning to make sense to me now, this was a reasonably new car with not a lot of miles on the clock, and I am a driver with experience driving manual cars. I've never worn out a clutch before. Now I feel that the leasing company have acted hastily, as they wanted their vehicle back on the road, so in a way I don't blame them, but it has suddenly struck me that not once was I asked for my version of the story. In fact the first conversation i had with the lea
  7. This is a c&p from the leasing company. Me then them. ME: Regarding the outstanding bills for the damage to the vehicle. I appreciate you paid for the repairs to get the vehicle back on the road again for hire. That said, I am very unhappy that this bill has been left for me to settle. I am unconvinced that the level of damage to the clutch can entirely be accredited to me. Last time I spoke to you before Christmas you were going to reach out to the owner to see if some insurance could cover this, did this happen? Also I am completely stunned that a short te
  8. I will reread the contract and get back to you. This is the thing. I have always leased cars for this reason. Yes there is sometimes a charge at the end of it I get that, but this just seemed way too much. My assumption, was that if you are a lease company you should be set up, insurance wise to protect yourself from this, so not risk losing out of it. To pass the bill 100% on to the driver seems crazy. Thanks for your initial response, will get back.
  9. Hi there. Wonder if anyone can offer any advice on the following. I recently leased a mini on a three month short term lease, which was allowed to roll month to month. I ended up having the vehicle for 9 months. The lease came to an abrupt end when the clutch went. Through my own insurance i had the vehicle towed back to by home. The leasing company then organized the pick up and the car was taken to Mini Assist to assess the damage. I was told to wait for the report before deciding if I had any bills to pay. A month passes and a bill for close to 2k was issued, as the clutch had to be
  • Create New...