I've joined this forum to try to get some help for my husband's elderly parents, who have been receiving frequent messages from these people, and are causing a great deal of distress.
They have been hounded by nuisance calls generally, which lead to them reporting it to the police a few months ago, and getting their phone number changed. My MIL almost fell foul of a 'Microsoft' fix-your-computer [problem] call, which we think might have got them put on a sucker list.
Anyway, they have a new number, and have gone ex-directory, but have since started getting calls from MMF that are recorded messages, threatening to visit them if they do not contact them about a 'matter'. My in-laws do not, and have never had any sort of debt - they pay cash and don't even have a bank card or use cash machines.
They recently purchased a BT call blocker phone, but it doesn't stop these people, and they seem to be calling from a different number each time, so it feels like £50 down the drain, plus my in-laws now feel that there is no way of escaping from these people.
I have found the website and an address, and would like to send them a letter telling them to stop, but don't want to give my in-laws details, as they don't appear to hold any information other than the phone number. Also, whilst I am going to write on their behalf, I don't really want to give them my details either.
I have made a complaint to the ICO via their website today, but would really appreciate some advice on how we can make these people go away. The distress they are causing is really severe and I need to try and stop this now. Please help!