Jump to content

ajbrun

Registered Users

Change your profile picture
  • Content Count

    2
  • Joined

  • Last visited

Community Reputation

1 Neutral

1 Follower

About ajbrun

  • Rank
    Basic Account Holder
  1. My stance: Since it says "pp", presumed to be short hand for "per person", I read the discounting rule to be "for your fourth trip, you will receive £100 discount per person off the total cost of the booking". I therefore expect £200 discount. Their stance: That since I could book with 18 of my friends, each giving them £100 discount that would be ridiculous and that the loyalty scheme was set up to reward repeat customers and not anyone else. My response: Whilst I understand who the scheme was intended for and the bad business case of honouring it for potentially so many peopl
  2. Hi there, I'm about to book a holiday with a company I have used many times before, and this is in fact my fourth trip with them. I do like this company, so don't wish to appear to be putting them in a bad light. Nevertheless, I believe they are not honouring their discounting system. I will explain the situation below - I am simply asking to know what my discount for the trip should be and why. As I've mentioned, this is my fourth trip, and as such, I qualify for a customer loyalty discount (see the info below). There will be two people being booked together on this trip w
×
×
  • Create New...