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About Craigb1984

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  1. Ok, first off thanks for your help. We sent the letter and today received a response stating that the debt was as suspected connected to a previous address. The general gist of the letter is that they've been appointed and that due to data protection they require us to confirm that there was a connection the previous address and that my girlfriend is who she says she is (bizarre seen as we responded with her address on - no signature). Aside from the fact that we don't believe there was an outstanding debt we don't know how they have found her in the first place as no forwarding address was provided. The landlord was her uncle who wouldn't have given the details. I have read previously about their dodgy tactics breaching data protection legistlation in trying to find people. Other than speak to Sky to confirm the account was closed at the time with no balance due what would the next step be?
  2. Hi all, I've researched well into this and think i know the answer but a very brief overview; The girlfriend has received 2 letters at her parents' address (formal demand and notice of impending action) from Past Due. They're standard letter formats. The debt amount is fairly small but in three figures with a service provider (TV/broadband etc) whom she cancelled the contract with around 3 / 4 years ago. At the time she cancelled informing them that she was leaving a relationship and also that address. They advised that the account was settled and that she could cancel the DD (verbally, we have no written evidence) - which she did. We are assuming the debt is for the previous address but can't be 100% certain without further evidence. She doesn't know how they found her and is obviously very concerned by the whole thing. As are her parents. I see a few options; 1) standard 'prove it' letter 2) ring Sky to get further info 3) ignore the whole thing for now (ideally not this option as her folks will go mental). Thoughts on the best way to proceed? We're going to check her credit report tomorrow. As another note they have spelled her first name incorrectly. I'm not sure if this has any bearing though. Thanks
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