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About Valerie999

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  1. Last month I received a bill from Advantis Ltd. (collectors) on behalf of Thames Water (as stated in the bill letter). I was really surprised to get a bill for an apt. I left a year ago (and at the time of moving out from that flat we left deposit to the landlord to fulfill all the outstanding bills for water/electricity for the last month. On the actual bill, the date stated is the very same date of the end of the tenancy at previous flat. I called them up and the guy was extremely useless and annoying, I ran out of patience when he was repeatedly trying to "learn more about my financial circumstances" so he could find the best way for me to pay the bill. Even tho the only reason I called for was to know How it is possible that I'm getting this bill in the first place after a year later and even if there is a single chance we had an overdue it couldn't be as much as £126. The only explanation he found was that maybe they didn't know where I moved thus it took a year to find me. BULL****! I'm officially registered in the borough council center (which is the same as we moved within the local area) and I've updated my address there. Plus I left my university as a secondary point of contact, where they also could get in touch with me. So I don't think it would actually take a year for Thanes Water to find my current location. After I refused to give my card details (for the payment of course) to the Advantis, they started to call me every morning at 8-9 a.m. with attempts to get some personal info about me, which I haven't provided. I contacted my previous landlord to ask if he has any idea of why we're getting this bill now, unfortunately he doesn't. What should I do? Should I go to the council center to make sure that there is an outstanding bill for the period I lived in that flat and that it equals to £126? Will Advantis or Thames Water actually add commissions if I will not pay the bill asap? And how to get rid of those annoying morning calls from Advantis? Cheers!
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