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  1. It's The Gym. They've said they're giving me a refund so I'd rather not write it off, I just want my refund! What's an LBC?
  2. Hi slick! On 22 July they said they would refund me £74.07 Theres no DD in place as my membership was a once off payment in November last year. Hi Dx, I paid through PayPal last year as a one off payment.
  3. Hello, I was emailed by the gym saying they would refund me half of my gym membership as I was unable to travel to the gym (it was in a location near my university and not my home). I have been waiting since July for this refund and they keep saying they're looking into it but I haven't received it yet. in one email they said that it was their accounts team having an issue locating my PayPal account. My PayPal account is the same email they contacted me on. And I haven't had a response in the past week about what the next hold up is but this is beyond ridiculous. What can I do to get my money back? I tried to escalate through PayPal but they've rejected the claim as the purchase was over 180days ago.
  4. Neither Bank has been able to help me retrieve my money - is this worth taking to small claims court?
  5. Thanks for the quick response! Unfortunately it was an online bank transfer, not a payment directly through my card (which is a visa debit). but thank you for the advice! It seems odd that money can be accepted into a bank account that has been closed... any knowledge about that? I should also explain that Wells Fargo is an american bank.
  6. Hello, I was the victim of a [problem] on craigslist for a holiday rental in san francisco. I have gone through every fraud form imaginable, my bank and even reported it to the san francisco police but had no solution. I was told by the "owner " of the property to pay the full amount for the rental into a bank account (of which I still have all the details). I did so and upon receipt of my email, the "owner" said that the account was closed and I needed to cancel the payment and pay into a new account which had a different name. This is when alarm bells sounded for me and I started to question the "owner". I paid through an online bank transfer from my bank, Natwest, to the Wells Fargo bank account details I was given. I have been trying to recover my money since August 2013. Natwest are adamant that they cannot do anything as they were following my instructions and paid the money into the account. I made a complaint through the financial ombudsman regarding this and they could not offer a solution either. I decided to call Wells Fargo and speak to them and was happily met with the information from an agent that I would be getting my money back as he could see that the account was closed and my money should not have been accepted. That was on November 1, 2013. As a month had passed and the money had not been returned to my account, I called up Wells Fargo again to be met with several rude customer service agents, all who could not help me and told me that they needed to speak to the account holder. Since then, I have done my own investigative work and found the bank account owner who says he was also a victim of the "owner" and set up the rental pages on craigs list and then had his social security number taken away and bank accounts closed.I have asked him to call teh bank and speak to them about it so they can return my money but he seems rather odd so I'm not sure if he is to be trusted. I have sent all of this information to Wells Fargo and they still will not return my money. I'm not sure what I can do but as it is around £450 that I have lost, I'm not going to walk away. Any advice?
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