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About michaelshang

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  1. yes, we saw that yesterday as well. But, given what they promised on the phone and what they replied in the email. It's really misleading, hence the mis-sold.
  2. Really appreciate your suggestions on how we can take it forward, many thanks. We signed a 24 months contract with EE as a small business customer (we are also running a charity) a month ago. As we do international calls and travel a lot, we were suggested to get on the 24 months roaming contract. My colleague and I both spoke to the sales guy. We asked questions about making international calls and making calls while travelling (US, China, South Africa etc), we were promised the roaming contract's unlimited minutes covers it all (it actually covers more than 30 countries I believe). The
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