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Qwerty121

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  1. I know it absolutely disgraceful that knowingly they are signing people up to a contract that they have not been made aware of like my husband. When I phone through to customer services well they are just do rude and ignorant and keep going around in circles.
  2. My husband has bought and taken over a business about 7 weeks ago and changed gas contract into his name. A week later he received a phone call saying it was the "SERVICE DEPARTMENT" from his gas supplier and said that they were calling to Check if all his details were up to date when in fact it was OPUS ENERGY. Unknowingly to my husband, he gave them his bank details and meter readings and there was no mention of a contract. A couple of days later we had a contract through the door saying thank you for choosing us as your energy supplier. I immediately rang opus up saying WTH!! Is going on? The lad on the phone just said that if my husbands current energy supplier objects to opus taking over 3 times then the contract will be abandoned. So I rang up husband current supplier and stated that under no circumstances transfer the energy to OPUS. They said not to worry as they have had similar calls from other business owners saying that have been duped by OPUS!! So that's sorted. NOW a week later after the incident a women named "SADIA FROM OPUS" phoned my husband again saying that she was from "the service department". I challenged her and asked which company she was from. She didn't reply and when I mentioned OPUS she said yes. I said I don't want anything to do with the company and requested her to remove my husbands number from the system. She just told me to hold the line and the line was mute for a good 5 minutes. I ended the call. Now a couple of days after her phone call my husband got a CONTRACT FOR HOS ELECTRICTY through the door in his name. My husband has a submeter in his shop but the ELECTRICTY is not in his name. The shop next door receives the bill and we pay half. The shop owner next door has been receiving contracts in his name when he hasn't ever spoken to them and he's been with his current supplier for over 5 years. Iv reported them to trading standards and will do to the FO. The reviews on opus are disgraceful and my husband can't believe he's been duped like this. Surely it's illegal! Sorry for the long post guys but Any help would be grateful
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