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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

mon51

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    Hi, i applied for a funeral payment from the social fund, the dwp granted it , but they got part of it wrong , so i phoned up to quiry it first off. however i got insulted , patronized and probable intimidating and threatening behavior. Ive got a Cd of the phone conversation from the dwp , im just wondering whats my first port of call.

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