mine will be on there in 3 days time at the very same court!

I sent a letter a week ago by recorded delivery, it has been ignored, yesterday I started a claim against them, I suggest you do too, the links are all here in various threads, check the thread about small claims in the FAQ subforum here http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?92-FAQs everything you need is in there. You are going to have to do this to see your money,

Thanks, I wrote to them last week, sent it by recorded delivery, still no money, just filled out a claim on MCOL

Hello, Cash4phones are trying to rip me off over my perfect condition samsung galaxy s 2 I sent them back in early september. I had the usual email stating it failed their inspection and they had revised their offer down from £107 to £38.19 due to excessive scratching on screen, it had a screen protector on all its life and was bubble wrapped massively before sending. Naturally I logged on to their site and rejected the offer, paid the £8 something to return the phone. This was on 16th september. On the 20th september I recieved a call from one of them offering me £87 plus the return fee back, I accepted this and got an email stating it had been transferred to my bank account and i may have to wait upto 10 working days for it to show. I have never seen this money. I have spoke to them twice on the phone since, and had a promise it would be with me no later than 1st november, since then I sent them a letter explaining I havent received my money and if they didnt pay Im going to pursue legal action. that was a week ago now, still no money, i now have to start a claim, is there anything I should specifically do? Ive been reading the threads here and following the links to see what others have done, I hope I get it right! I cannot stand that this company has taken my phone and money, and they are still doing it to everybody it seems, how can this be allowed! Regards