Thanks for instance reply, I informed my insurance company and let see what they say. Regards

I have been contacted by my insurance company about the third claim that other party is taking and it says that if I don't take action with in few days then I am most likely to loose No Claim Bonus. information about the claim: The other party claiming that I reversed into third party car about six months ago in parking bay. but the actual situation was both were reversing and I stopped the car before even colliding, We both were in the middle of the road. I don't know what's third party claiming for? They probably have got the CCTV footage from shopping center, In this case how should I go step by step to avoid loosing my No Claim Bonus. I have only got a day to react any quick response will be very helpful. Thanks in advance. Regards!