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Everything posted by RichYork

  1. The supervisor did not call back as promised, I left my phone on all day at work, which I am not really meant to do so I am sure he did not call. What I did get was a call from a debt collector just before 9.00pm one evening, these peoplehave called me before (see above) and I referred them back to BT. I asked them two questions, firstly did BT send my details to more than one debt collector, they said no definitely not and seemed a bit put out that I had a letter from a firm called Advantis about the same 'debt., secondly I asked them what the BT response had been. Laughably their notes sugg
  2. Received another bill from BT today, together with payment charges, these are accounts I switched to Sky in February. I am calling BT as I post, I've just been asked to explain the whole thing again and then put on hold, I've been holding for about 5 minutes listening to some pleasant classical music, which I guess I am paying for as I am paying for the 0845 call. I told the 'adviser' that I did n't want to wait for long, the best he can do is ask a supervisor to call back on Monday, when I'll be working, so I will have to take time out while at work. Its a bit annoying, I don't mind Indian ca
  3. I am wanting to know if anyone has any way to speak to BT and actually get listened to. We used to have several lines with BT Business, two mobiles and two fixed lines. We cancelled these at the end of the contract as we had closed the business and both gone back into employment. BT completely ignored us when we cancelled these lines, the fixed lines were based at our home, and we switched the lines to Sky after drawing a blank with BT. However, BT continued to bill us, even threatening to cut off our one residential line well after we were established paying line rental to Sky. I have
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