Hi Nicola 19, many thanks for your reply, she has still not plucked up the courage to phone yet as she isnt ready for the questioning can you please give brief details of the sort of questions that they wanted answers too, she hasnt ate or slept properly since she got the letter so any help would be greatly appreciated.

Hi Nicki19 just trying to clarify after you made your phone call did you still have to send in all the paperwork they asked for in the original letter, my partner is in similar position and is going to have to phone soon and is terrified that about the consequences of being unable to show a single utility bill in her name pls help