Thanks folks. I've contacted D&G and I'll phone my bank asap too. There has definitely been no correspondence each month, nor was there contact each year that the value went up. I'll let you know how it goes! Nx

Hi, I'm hoping that someone can help me here. I have just been sorting through my Direct Debits and have realised that I have been paying a DD monthly to Dom and Gen for 4 years and I actually have no idea what for. I realise that I must have agreed to some kind of warranty cover with them initially, but I also know that I have no warranties on any of my appliances that are currently active so I have no need for this cover. I am utterly confused and crestfallen because I am absolutely meticulous about keeping records of all correspondence on these things, and ha