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theshings

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About theshings

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  1. Hi, I cancelled my broadband on the 16th month of an 18th month contract. I was moving house and the ISP didn't operate in my new area. I was paying £39 a month for fibre, so therefore the remaining two months of my contract totaled £78. However the ISP tried to charge me £240 to disconnect. Surely they cannot charge you in excess of what the contract is actually worth? Am I correct in assuming that? Anyhow, I refused to pay this and they have passed the debt on to a collection agency. Does anyone know what my options are now? OFCOM, seems to indicate that they ca
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