Looks like I am just another of Carpenters many dissatisfied clients. It will be 2 years tomorrow since my accident happened, It as been a long 2 years of LS from Carpenters not replying to phone calls or emails. To me they have no idea, I went to see a doctor for an assessment within 3 months of my claim, because I have spinal injuries he recommended they sent me to a neurosurgeon, please bare in mind I see my neurosurgeon at Hope Hospital on a regular basis. Anyway around the 12mth make I got a letter to see another doctor. Turns out this was the same examination as my 1st one he was baffled why I was not seeing a specialist. Well 12 months on and another ignored email to LS of Carpenters i'm no further forward. People please read all the post on here and if its not too late avoid these jokers If this seems a bit rambled I am sorry, the Morphine as that effect