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Julie-ann

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About Julie-ann

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  1. I have an update. After receiving another statement from Hounslow council this morning that didn't make any sense, I phoned them again. They have now received my email requesting proof of their allegations and formally disputing the outstanding balance. Regarding the statement that I received in the post this morning I was told that they had calculated the amount owing by the band charges that were changed in 2003. The property I was renting in 1994-95 was band C however in 2003 it was re-banded to a D and they had back dated the shortfall between C and D over eight years after and that was they were chasing me for. But then how were they able to get a liability order dated 1997... Apparently I left that property with a debt £33 (but unable to give details about how that figure was calculated or what it was for. They had no forwarding address and so sent demands to the last known address which is their policy. They told me that until august this year the company that they use to track people down had been unable to find me, which I find absurd. But of course with the band D charges back dated the current bill was close to £800. How on earth are they able to do this? Anyway this poor telephone adviser did her best to answer my queries and eventually went and spoke with a revenues officer. She came back and told me that Hounslow council will not be pursuing the matter further. Sounds like I had a break but I have not received it in writing yet.
  2. Thank-you all for your advice. I have emailed Hounslow council to dispute the alleged outstanding balance and I have asked for copies of the liability order and all correspondence from 1993, all action taken to collect alleged outstanding balance and explanation as to why it has taken them 18 years to contact me. According to the adviser that I spoke with on the phone, Hounslow council are able to produce this evidence and can apply to the magistrate court to get a copy of the liability order. I have also been in touch with ombudsman as I wondered whether I have a case for maladministration but I was informed that I need to go through the proper channels and dispute Hounslow council's claim for liability first. It does appear that this will be a long drawn out process. In the mean time I have contacted Hounslow council this morning and have been informed that they have not received my email sent a week ago but there is a note on my account stating that they are looking into the matter and according to the adviser all action has been stopped until my case has been investigated. I have resent the email and intend to send a paper copy by registered post. So I guess all I can do now is wait for them to produce the proof of liability and take it from there.
  3. seeking advice on what to do...Hounslow council have written to me three times now in the last couple of weeks the most recent letter stating I owe them five months council tax from 1994-95. This is from nineteen years ago and this is the first I am hearing about it. Yes I did live at that address for a short period of time back then. I was newly married with a baby and a friend of my husbands let us rent his house while we got on our feet. If I remember correctly it was a somewhat loose arrangement without an official tenancy agreement or anything. When we moved from this house we were not aware that we had left any outstanding debts. Of course I have no records dating back then and so have no idea whether I am liable or not. The first letter I received from Hounslow Council was just literally a bill with an amount on it, no dates or anything and quite out of the blue. When I phoned up to inquire I was told that it must be a mistake as the amount outstanding was referring to 1997 when I definitely know I was not living there. I then received a letter stating that hounslow council had been granted a liability order and previous attempts to collect the debt had been unsuccessful and I am now under consideration for Committal Summons. Please somebody educate me, what is this? Again I phoned up and was informed that the debt was for 1997 and the matter would be looked into. Then the last letter arrived and states it was for 94-95 but with mention on the notes relating to 1997. Now I have lived at my current address for 14 years and fully visible on the electoral roll and this is the first I have heard about it. Surely it has not taken them 14+ years to track me down? I have also been separated from my husband for a few years now but there has been no liability order issued to him? I was told that this was because the account is in my name only. I don't have any records going back that far so I am unable to validate their claim. The latest phone call to them told me that the alleged debt may have occurred due to council tax re-banding in 2003 however they then informed me that the Liability order was granted in 1997 and attempts have been made to collect but have been unsuccessful. So far nobody at the council tax office is able to offer me any clarity or consistency as to how this alleged debt came to be. I have emailed them and disputed their claim and asked them for a complete break down of my account dating back to 1993 and have asked them to provide a copy of the liability order and any action that they have taken to collect the debt in order to prove that I am actually liable but was told I had to prove that I wasn't liable. Which just isn't possible from such a long time ago. I have also asked them to explain why it has taken so long for them to contact me regarding this alleged debt. I am awaiting their response. I am concerned that they will be able to send bailiffs round to my current address as they claim to have a liability order. In the mean time all advice gratefully received.
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