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RVP991

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  1. I was told 4 weeks for a response to the letter I sent from the bank. I called the fraud team previously and was also told the same thing. Not sure if I can face going in again because I get so frustrated I'm being treated like this when I have done no wrong.
  2. Well, I was in the bank for 2 hours while the branch manager tried getting through to Head office. She finally got through and they told her that I needed to write a letter to Head Office explaining where my funds had come from and why there were so many frequent payments. She offered to send it off for me, so I left it with her and I also have a photocopied copy. As for the bank manager, she didn't really ask me anything. I told her that I buy and sell products online, so maybe something arose from this but she said she couldn't tell me anything. I understand they may not "want" to tell me anything, the only reason I got annoyed was I was told I could withdraw all my money, to only go and try to and be told there was no money in my account (they had moved it) making me look like an idiot..
  3. They didn't tell me I had 30 Days, I just presumed from reading stuff. They did tell me my money was moved to another account though. I had to write a letter to their head office explaining that I buy/sell online and this is why I have many frequent payments. I will never use Barclays again, even if they reconsider the closure. Thanks for the quick reply!
  4. Unless I am wrong, I had 30 days to sort my account out? I just had a letter from barclays which says my account was closed on the 5th September and they can no longer offer me their service. So where has my money gone?
  5. Ok thanks for your help mate. Guess all I can do now is wait I will definitely post updates in here.
  6. Ok thanks! Pretty sure I have done no wrong doing. All I have done is receive payments from people I sell to, and transfer money to my accounts. Does this warrant a business account? Thanks
  7. How would I be able to do that sorry? Also, is there a chance they just never give me my money back? I was going to ring them again today, but seems like most of the advice here is to not ring them and write complaints.
  8. Hope this doesn't take a month to resolve as I am in need of the money Thanks for all replies so far!
  9. I see. Will I get my money back? I should hope so.. After being treated like this I will be moving banks.
  10. I have opened a new account with Halifax as I am due to be paid from work at the end of the month It's just annoying how they can spring all this on you with no explanation.. Thanks for the reply!
  11. Money was transferred electronically. I will be totally honest when I say I sell virtual goods online. Never had a problem before though. I haven't taken part in any fraudulent activity though
  12. Hello Guys, Sorry for this post if it drags on. Basically, I am 21 years old and have a current account with Barclays. I have never been overdrawn, or taken any loans from the bank. My bank was used for transferring money between my bank accounts, and receiving payments. I buy and sell items online - which means that I can receive several payments a day through my online banking. I had £7,000 cash in my account and a £3,500 ISA account in my name with Barclays until last week. I withdrew £5500 from my current account, and all of my ISA account - as my father needed some funds to help buy a new car. This left me with around £1500. On Tuesday this week - I tried to login to my online banking and received an error message. So I rang the number listed. They told me my account has been closed as per pending "investigation". They wouldn't tell me what for, or what is going on. I was then phoning Barclays and being transferred and put on hold for around 3 hours - and still didn't get a response. I was just told to wait 48 hours for an "update". Today I went to the bank - and I was told that my bank account is being closed, as I "don't meet the requirements anymore". I had a meeting with an advisor who told me that I could withdraw all my money out my account. As soon as I went to withdraw (over the counter) I was told I had NO FUNDS. After 30mins of faffing around, they found out that my funds had been held my Barclays and moved for "Safekeeping" - Is this even legal removing funds without my permission? I then spoke to the branch Manager, who rang Head Office and after 1 hour of waiting - I was told that: - They will not let me withdraw funds - They are closing my bank account - I had to write a letter to explain where my funds have come from I just graduated from University, and have always been careful with money. Most of my funds are from there. However, I do buy and sell online - this includes receiving online payments from people I don't know. No one has told me why my account is being closed, or what I have dont wrong. So obviously I am worrying, when I am told my account is being closed and no one is telling me why. I can only come to the conclusion that someone has sent me a fraud payment - but even then, does this warrant my account being closed? Now, I have £10 to my name, bills to pay - and have to wait 3-6 weeks for a response from head office, to find out IF i can get my money back.. Can they just keep it? I am obviously distraught at how they have treated me, as I have had no reasoning behind the closure of my account and them keeping my funds. If anyone can offer any advice on what I can do, or any help at all, I would greatly appreciate it.
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