Hi everyone, I hope someone can help with a few questions!
A few days ago I had a letter posted through the door from Ross and Roberts bailiffs.
I phoned the bailiff and he told me it was for unpaid council tax from my previous address
(I must have missed payments without realising),
some of which dated from after I had already left the house and moved to my new address.
I told the bailiff that I would not pay without speaking to the council first,
so the next day I called the council and they told me I can appeal in writing.
They said they didn't have a record of my new address until about 6 months after I had actually moved
they had kept billing me and sent all the bills and a litigation order to my old address and I had never received them,
the first I knew of the debt was the bailiff’s letter.
They told me I could appeal by explaining the situation in writing and sending copies of my old and new housing contracts
to show the date I moved, and then they would consider reducing the bill and recalling the bailiffs.
I was planning to write to the bailiffs to say I am dealing directly with the council in the hope they stop chasing me,
as well as sending the appeal letter to the council.
Is there any specific information or wording I need to include in either letter for them to be effective?
And If I do this, and pay the council directly for the part of the bill I actually owe after appealing,
will I still have to pay the bailiff fees,
or will they leave me alone then??